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公开(公告)号:US12112127B2
公开(公告)日:2024-10-08
申请号:US17589143
申请日:2022-01-31
Applicant: Walmart Apollo, LLC
Inventor: Neeraj Agrawal , Priyanka Bhatt , Tanishka Agarwal
IPC: G06F40/30 , G06F3/0484 , G06F40/20 , G06F40/35 , G06N3/08 , G06Q10/0837
CPC classification number: G06F40/20 , G06F3/0484 , G06F40/35 , G06N3/08 , G06Q10/0837
Abstract: Systems and methods including one or more processors and one or more non-transitory storage devices storing computing instructions configured to run on the one or more processors and cause the one or more processors to perform receiving one or more user utterances; re-training a pre-trained natural language processing (NLP) algorithm on the one or more user utterances; using the pre-trained NLP algorithm, as re-trained, as one or more layers in a neural network; combining at least one first output of at least one first output layer of the neural network with at least one second output of at least one second output layer of the neural network to create a final output of the neural network, wherein: the at least one first output layer of the neural network is different than the at least one second output layer of the neural network; and wherein the pre-trained NLP algorithm, as re-trained, is used to determine the final output of the neural network; and coordinating displaying a customized graphical user interface (GUI) using the final output of the neural network. Other embodiments are disclosed herein.
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公开(公告)号:US12073412B2
公开(公告)日:2024-08-27
申请号:US18225316
申请日:2023-07-24
Applicant: Walmart Apollo, LLC
Inventor: Maheer Manmohan , Douglas E. Humphrys , Sid Shake , Charles Harry Lobo , Tripuresh Pandey , Zhijian Huang , Nivea Mandavia , Casey S. Hulliberger , Darren W. Stanley
IPC: G06Q20/40 , G06Q10/0837 , G06Q30/0601
CPC classification number: G06Q20/407 , G06Q10/0837 , G06Q30/0639
Abstract: In some embodiments, apparatuses and methods are provided herein useful to processing product returns. In some embodiments, a system for processing returns comprises a POS terminal located in a retail facility and configured to receive an order identifier associated with an online order that includes a product purchased from a third-party seller via the retailer's website, wherein the retail facility is a brick-and-mortar facility associated with the retailer, and wherein the third-party seller is not the retailer, and transmit, to a control circuit, the order identifier, a database configured to store order information, and the control circuit configured to receive the order identifier, determine the product, determine a refund amount for the product, determine a location to which the product should be returned, generate a return label, create a return transaction for the product, and transmit the return label, wherein the POS terminal is configured to print the return label.
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公开(公告)号:US12045771B2
公开(公告)日:2024-07-23
申请号:US17235127
申请日:2021-04-20
Applicant: United Parcel Service of America, Inc.
Inventor: Juan Perez
IPC: G06Q10/0837 , G06F16/29 , G06K7/14 , G06K19/06 , G06Q10/083
CPC classification number: G06Q10/0837 , G06F16/29 , G06Q10/0838 , G06K7/1417 , G06K19/06037
Abstract: One or more identifiers are received based on an electronic scan of computer-readable indicia. The computer-readable indicia being coupled to an asset. The asset is associated with one or more shipping operations. Based at least in part on the one or more identifiers, it is determined that the asset is requested for return. Based at least in part on the one or more identifiers, a shipping label corresponding to a destination location for the asset to be returned to is automatically generated or a location for the asset to be delivered to is automatically changed.
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公开(公告)号:US12033208B2
公开(公告)日:2024-07-09
申请号:US17661346
申请日:2022-04-29
Applicant: CaaStle, Inc.
Inventor: Jaswinder Pal Singh , Amy Kang , Christine M. Hunsicker , Georgiy Goldenberg , Dongming Jiang , Chirag Jain , Prashant Rao , Prashant T R Rao
IPC: G06Q30/00 , G06Q10/0833 , G06Q10/0837 , G06Q10/087 , G06Q30/0601
CPC classification number: G06Q30/0643 , G06Q10/0833 , G06Q10/0837 , G06Q10/087
Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.
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公开(公告)号:US20240177107A1
公开(公告)日:2024-05-30
申请号:US18282091
申请日:2022-02-02
Applicant: SATO HOLDINGS KABUSHIKI KAISHA
Inventor: Kazuya HIRATA , Yoshiyuki UEDA
IPC: G06Q10/083 , G06Q10/0837 , G06Q30/0601
CPC classification number: G06Q10/0838 , G06Q10/0837 , G06Q30/0601
Abstract: An embodiment of the present invention is an information processing device including: a storage configured to store information about a product and identification information of a radio tag that is attached to the product; and a control unit configured to, when receiving the identification information of the radio tag attached to the product, from a product recipient terminal held by a product recipient who obtains the product, associate information about the product recipient with the identification information of the radio tag. The control unit is further configured to, when the information about the product recipient is associated with the identification information of the radio tag, control so that the information about the product, which is stored in the storage, can be provided to the product recipient terminal.
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公开(公告)号:US11907896B2
公开(公告)日:2024-02-20
申请号:US17135558
申请日:2020-12-28
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Douglas S. Takeuchi , Deborah H. Carpenter , David Kaga
IPC: G06Q10/0837 , G06Q10/083
CPC classification number: G06Q10/0837 , G06Q10/083
Abstract: An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.
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公开(公告)号:US11869209B1
公开(公告)日:2024-01-09
申请号:US17369285
申请日:2021-07-07
Applicant: INMAR SUPPLY CHAIN SOLUTIONS, LLC
Inventor: James W. McCracken, Jr. , Kenneth E. Bays , Leonel Jerez , Mark Lingelbach , Jason Wyatt
CPC classification number: G06T7/70 , G06F18/22 , G06N20/00 , G06Q10/0837 , G06T7/0002 , G06V40/103 , G06V40/20 , G06T2207/20081 , G06T2207/30196 , G06T2207/30232
Abstract: A returned goods processing system may include a camera configured to acquire human pose image data of a given user while processing a returned item. The system may also include a returned goods processing server configured to store reference human pose image data of sample users while processing returned items. The stored human pose image data may be indicative of compliance with an acceptable return processing procedure. The returned good processing server may also be configured to compare the acquired human pose image data with the stored reference human pose image data to determine compliance with the acceptable return processing procedure, and generate a notification based upon the comparing. The returned goods processing server may also be configured to perform machine learning to update the stored reference human pose image data based upon the acquired human pose image data.
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公开(公告)号:US20240005266A1
公开(公告)日:2024-01-04
申请号:US18345969
申请日:2023-06-30
Applicant: DoorDash, Inc.
Inventor: Gagan Gupta , Viraj Bindra , Larry Waldman , Rajat Shroff
IPC: G06Q10/0837 , G06Q10/0832
CPC classification number: G06Q10/0837 , G06Q10/0832 , G06Q10/0838
Abstract: A method includes receiving, by a server computer, request from an end user of an item to deliver the item to a service provider. The method includes providing, by the server computer, a retrieval message to a transporter to travel to the end user to retrieve the item and determine if the item is suitable for return to the service provider, and receiving, by the server computer, an item confirmation message from the transporter that the item is suitable for return to the service provider. The method also includes receiving, by the server computer, a delivery confirmation message from the transporter that the item was successfully delivered to the service provider.
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公开(公告)号:US11810065B2
公开(公告)日:2023-11-07
申请号:US17654341
申请日:2022-03-10
Applicant: CaaStle, Inc.
Inventor: Jaswinder Pal Singh , Amy Kang , Christine M. Hunsicker , Georgiy Goldenberg , Dongming Jiang , Chirag Jain , Prashant Rao , Prashant Tr Rao
IPC: G06Q10/087 , G06Q10/0833 , G06Q10/0837 , G06Q10/0633 , G06Q10/0631 , G06Q30/0645 , G06Q30/0601 , G06Q20/32
CPC classification number: G06Q10/087 , G06Q10/0633 , G06Q10/06316 , G06Q10/0833 , G06Q10/0837 , G06Q20/322 , G06Q30/0631 , G06Q30/0633 , G06Q30/0641 , G06Q30/0645
Abstract: Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.
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公开(公告)号:US11790314B1
公开(公告)日:2023-10-17
申请号:US18102439
申请日:2023-01-27
Applicant: Auctane, LLC
Inventor: Byron J. Wier , John Roland Clem
IPC: G06Q10/0837
CPC classification number: G06Q10/0837
Abstract: Systems and methods which facilitate return shipment of items, such as to provide for the return of goods from a purchaser to a merchant, are shown. Embodiments provide shipping management functionality for managing return requests, processing of return requests, authorizing returns, tracking of the processing of a return request, and/or tracking of return shipments. A shipping management system of embodiments operates to make shipping functionality and/or information utilized with respect to return shipments, which may not otherwise be readily available to the return shipper, conveniently accessible for use by the return shipper. Embodiments provide for some or all return shipping fees to be borne by the merchant rather than the return shipper.
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