公开(公告)号：US10257032B2

公开(公告)日：2019-04-09

申请号：US15290243

申请日：2016-10-11

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Liam Harpur ,  Sumit Patel

IPC: H04L12/24 ,  H04L29/08

Abstract: Disclosed herein are systems, methods, and computer-readable media for generating and presenting, to an end user, user guidance data for achieving a desired end-state device or application configuration. End-state configuration source data may be provided to an application component. The application component may determine a desired end-state configuration from the source data, and may further determine a navigation path for transitioning from a current configuration state to the desired end-state configuration. The application component may then generate user guidance data to guide the user through the navigation path.

公开(公告)号：US10225346B2

公开(公告)日：2019-03-05

申请号：US15865721

申请日：2018-01-09

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Liam Harpur ,  John Rice

IPC: G06F7/00 ,  H04L29/08 ,  G06F17/30 ,  G06Q10/00 ,  G06F21/62

Abstract: A method, system, and computer program product for managing an object related to a plurality of groups of users is disclosed. The method, system, and computer program product include utilizing identifiers of objects so that a requesting user can submit an object-request for access to the object utilizing a chosen identifier of the user. The method, system, and computer program product may work on a number of collaborative systems, file sharing mediums, or operating systems.

公开(公告)号：US10225345B2

公开(公告)日：2019-03-05

申请号：US15865674

申请日：2018-01-09

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Liam Harpur ,  John Rice

IPC: G06F7/00 ,  H04L29/08 ,  G06F17/30 ,  G06Q10/00 ,  G06F21/62

Abstract: A method, system, and computer program product for managing an object related to a plurality of groups of users is disclosed. The method, system, and computer program product include utilizing identifiers of objects so that a requesting user can submit an object-request for access to the object utilizing a chosen identifier of the user. The method, system, and computer program product may work on a number of collaborative systems, file sharing mediums, or operating systems.

公开(公告)号：US10223138B2

公开(公告)日：2019-03-05

申请号：US15476090

申请日：2017-03-31

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Al Chakra ,  Liam Harpur ,  Sumit Patel

IPC: G06F9/451 ,  G06F8/61 ,  G06F11/30 ,  G06F11/34

Abstract: The present invention is a software installation assistance method and system to monitor the behavior of users and provide assistance during installation and configuration of software. A single user's behavior is compared with the behavior of a group of users and when an installation problem occurs as determined by the comparison, then technical assistance is proactively offered to the single user in the form of suggested resolution steps based on the behavior and interaction of other users.

公开(公告)号：US10140584B2

公开(公告)日：2018-11-27

申请号：US15221308

申请日：2016-07-27

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Liam Harpur ,  Mark Kelly ,  John Rice

IPC: G06F3/00 ,  G06Q10/06 ,  G06Q10/10 ,  G06F3/0481

Abstract: A method of acclimatizing a user to a scheduling pattern change includes, in a calendar system implemented by at least one processor, determining an anticipated scheduling pattern change from a current scheduling pattern to a new scheduling pattern for the user; and establishing with the calendar system an acclimatization period to transition the user to the scheduling pattern change.

公开(公告)号：US10108518B2

公开(公告)日：2018-10-23

申请号：US15092701

申请日：2016-04-07

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Jonathan Dunne ,  Liam Harpur ,  Eduardo A. Patrocinio

IPC: G06F11/30 ,  G06F11/07 ,  G06F11/22 ,  G06F13/42

Abstract: A computer-implemented method includes calculating a first efficiency of a first device connected to a host system when a second device is not connected to the host system. Connection of the second device to the host system is detected. The method further includes calculating a second efficiency of the first device when the second device is connected to the host system. An interference quotient of the first device is calculated, by a computer processor, based on the first efficiency and the second efficiency. A user is warned of interference between the first device and the second device, responsive to the interference quotient being in an unacceptable range.

公开(公告)号：US20180247210A1

公开(公告)日：2018-08-30

申请号：US15445046

申请日：2017-02-28

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Michael P. Clarke

IPC: G06N5/04 ,  G06N3/12

CPC classification number: G06Q10/06

Abstract: A system and method of managing a system include receiving data indicating problems in the system that includes at least one computer system. The method also includes generating a hypothesis of a correlation between two or more of the problems, and determining whether the hypothesis of the correlation is correct following a resolution of at least one of the two or more of the problems. The two or more of the problems are identified as a new combination problem based on determining that the hypothesis of the correlation is correct.

公开(公告)号：US10049412B2

公开(公告)日：2018-08-14

申请号：US13975949

申请日：2013-08-26

Applicant: International Business Machines Corporation

Inventor： Al Chakra ,  Liam Harpur ,  John Rice

IPC: G06Q50/00 ,  G06F17/27 ,  G06Q10/00 ,  H04L29/06

Abstract: Managing an initial post on a website includes identifying an initial post on website where the initial post is for an event, identifying a related post that describes the event after the event occurs, and updating the initial post to include content of the related post.

公开(公告)号：US10031720B2

公开(公告)日：2018-07-24

申请号：US15797543

申请日：2017-10-30

Applicant: International Business Machines Corporation

Inventor： Adam T. Bishop ,  Matthew R. Catalfamo ,  Al Chakra ,  Indrajit Viswanath

IPC: G06F17/00 ,  G06F3/16 ,  A61B5/11 ,  G05B15/02

Abstract: A method for controlling an audio output comprises playing a first audio file having a first tempo, measuring a first heart rate of a user, determining whether the first heart rate of the user is greater than a target heart rate, and playing a second audio file having a second tempo, the second tempo is slower than the first tempo, responsive to determining that the first heart rate of the user is greater than the target heart rate.

公开(公告)号：US20180174204A1

公开(公告)日：2018-06-21

申请号：US15895909

申请日：2018-02-13

Applicant: International Business Machines Corporation

Inventor： Hitham A. Assem Aly Salama ,  Al Chakra ,  Jonathan D. Dunne ,  Liam S. Harpur

IPC: G06Q30/02 ,  G06Q10/10 ,  H04L29/08

CPC classification number: G06Q30/0282 ,  G06Q10/101 ,  H04L67/22

Abstract: In response to a user-initiated interaction request sent by a user using an electronic communication, subsequent actions performed by other users that received the user-initiated interaction request are analyzed. A determination is made as to whether the subsequent actions performed by the other users that received the user-initiated interaction request correlate to an intended interaction result of the user-initiated interaction request. A visual representation of a collaboration model that correlates probabilities of successful collaborations between the user and the other users is generated in accordance with determined correlations between the subsequent actions performed by the other users and the intended interaction result. A collaboration recommendation based upon a degree of correlation between the subsequent actions performed by the other users and the intended interaction result represented within the collaboration model is provided in association with the visual representation of the collaboration model.