公开(公告)号：US09819794B2

公开(公告)日：2017-11-14

申请号：US14717060

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Kundan Singh ,  Stephen Brock ,  Joyce Fong ,  Laurent Philonenko

IPC: H04L12/16 ,  H04M3/42 ,  H04L29/06 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/00

CPC classification number: H04M3/42263 ,  H04L65/1096 ,  H04M3/42357 ,  H04M3/42374 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/882 ,  H04M2203/554

Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.

公开(公告)号：US20160344867A1

公开(公告)日：2016-11-24

申请号：US14717060

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Kundan Singh ,  Stephen Brock ,  Joyce Fong ,  Laurent Philonenko

IPC: H04M3/42 ,  H04M15/00 ,  H04M3/54 ,  H04M3/56 ,  H04L29/06 ,  H04M3/53

CPC classification number: H04M3/42263 ,  H04L65/1096 ,  H04M3/42357 ,  H04M3/42374 ,  H04M3/53 ,  H04M3/54 ,  H04M3/56 ,  H04M15/882 ,  H04M2203/554

Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.

Abstract translation: 系统和方法识别第一方的联系信息。 第一方的联系人信息包括第一方的多个通信端点和第一方的多个通信端点的多个通信应用程序。 例如，多个通信端点可以是家庭电话和第一方的手机。 多个通信应用可以是第一方的语音，视频，文本和/或虚拟现实应用。 从第一方接收到第二方的电子通信请求。 响应于从第一方接收到第二方的电子通信请求，基于第一方的多个通信端点的第一通信端点和第一方的多个通信应用的第一通信应用基于 一个规则。

公开(公告)号：US20150046790A1

公开(公告)日：2015-02-12

申请号：US14060180

申请日：2013-10-22

Applicant: Avaya Inc.

Inventor： Kundan Singh ,  Venkatesh Krishnaswamy

IPC: G06F17/24

CPC classification number: G06F17/241 ,  G06F16/9535

Abstract: A connection is made to a first web page. Content of the first web page is displayed to the first user. Information about the first web page is received from the first user. A view of the first web page is modified and presented to the first user based on the information. The information is not sent to the web server associated with the first web page. Instead, the information is stored in a location that is associated with an organization that is associated with the first user. The organization is not associated with the web server. A connection is made to the first web page based on input from a second user. The second user is also associated with the organization. Based on the second user being associated with the organization, the stored information is retrieved and presented to the second user.

Abstract translation: 连接到第一个网页。 第一个网页的内容显示给第一个用户。 从第一个用户接收关于第一个网页的信息。 基于该信息，第一网页的视图被修改并呈现给第一用户。 该信息不发送到与第一网页相关联的Web服务器。 相反，信息存储在与与第一用户相关联的组织相关联的位置。 该组织不与Web服务器相关联。 基于来自第二用户的输入到第一网页进行连接。 第二个用户也与组织相关联。 基于与组织相关联的第二用户，检索所存储的信息并将其呈现给第二用户。

公开(公告)号：US20130252619A1

公开(公告)日：2013-09-26

申请号：US13903459

申请日：2013-05-28

Applicant: Avaya Inc.

Inventor： John Buford ,  Venkatesh Krishnaswamy ,  Stephen M. Milton

IPC: H04W40/20

CPC classification number: H04W40/20 ,  H04Q3/66 ,  H04Q2213/13097 ,  H04Q2213/13098 ,  H04Q2213/13103 ,  H04Q2213/13138 ,  H04Q2213/13141 ,  H04Q2213/1322 ,  H04W4/02 ,  H04W8/06 ,  H04W84/16

Abstract: Methods and apparatus are disclosed for reducing wireless telecommunication costs for enterprises having a plurality of PBX-equipped sites, connected by either a public network (e.g., the PSTN, the Internet, etc.), a private network (e.g., leased lines, a virtual private network [VPN] over the Internet, etc.), or some combination of public and private networks. In particular, the illustrative embodiments of the present invention attempt to reduce telecommunication costs by advantageously routing calls from an off-premises wireless terminal belonging to the enterprise via one or more of the enterprise's private branch exchanges. The present invention is especially advantageous in that it can reduce telecommunication costs for calls from an off-premises wireless terminal to any type of destination: another cell phone, a wireline terminal, a private branch exchange, etc.