Abstract:
In an example embodiment, when an incoming video call associated with a hunt list is received, the call is first routed to recipients in the hunt list who are capable of receiving a video call. After the call is routed to recipients in the hunt list who are capable of receiving a video call, the call is routed to recipients in the hunt list who are incapable of receiving a video call.
Abstract:
A transmission terminal transmits video data and display data of a screen shared with another transmission terminal to the other transmission terminal via a predetermined relay apparatus. The transmission terminal includes a storage unit that stores relay apparatus information of the relay apparatus to which the transmission terminal transmits the video data; a receive unit that receives the display data from an external input apparatus connected to the transmission terminal; and a transmitting unit that transmits the display data received by the receive unit to the relay apparatus indicated by the relay apparatus information stored in the storage unit.
Abstract:
A transmission/reception unit of a management system receives a relay device ID transmitted by a selection device. Also, the transmission/reception unit transmits communication control request information to another management system based on the relay device ID. Consequently, a relay device to be used to relay content data to be transmitted/received among terminals can be selected from relay devices that the another management system can control.
Abstract:
A transmission/reception unit of a management system transmits state information after a change that indicates a state of a changed terminal to a management system connected to a terminal. Consequently, the terminal can grasp the state of the terminal through the management system. Thus, there is an effect that the terminal can request start of communication with the terminal at a proper timing.
Abstract:
A method and apparatus are disclosed for transmitting notifications to customers. One example method may include identifying a notification event associated with a customer via a customer management module and retrieving a customer record. The method may also include identifying a customer's mobile device via a voice channel preference indicating the mobile device in the customer preference record, and transmitting the notification event to the customer's mobile device based on the voice channel preference.
Abstract:
A call manager is configured to establish an initial session between an agent and a user. A play request or a hold request from an agent device includes a video index value based on information from the user. The call manager interrupts the initial session between the agent device and the user device in response to the request and sends an invite message including the video index value to a media server. The media server accesses a video database based on the video index value for a video and establishes a communication session with the client endpoint device. The communication session includes a stream of the video from the video database.
Abstract:
Systems and techniques for transferring electronic data between users of a communications system by receiving, at an instant messaging host, a video file from a sender and intended for a recipient; authenticating the video file; and sending the video file to the intended recipient.
Abstract:
The present invention discloses a method and apparatus for recording videos in a video call. The method includes: determining a key voice input end of the video call and acquiring an image of the key voice input end; storing audio data of the video call; synthesizing the acquired image and audio, and then writing the synthesized image and audio into a recorded video file. The present invention solves the defect that the existing video call methods can not record flexibly by determining a source of a key voice, acquiring an image corresponding to the key voice, and synthesizing the image and a recorded audio, so that the sound and the image in the recorded video can be displayed correspondingly, and since only the image of the key voice input end in the call is displayed, the image in the recorded video is clearer.
Abstract:
Disclosed are a system and method for providing a missed call alert. The system for providing the missed call alert includes: a call access module configured to receive a missed call calling signalling from a core network; a signalling identification module configured to analyse the missed call calling signalling, and acquire the call type of the missed call calling signalling, wherein the call type includes: a type of voice call and a type of video call; and an alert issuing module configured to send missed call alert information to the called party, wherein the missed call alert information includes the call type.
Abstract:
Methods and systems for voice and video messaging are provided here. In some embodiments a method for voice and video messaging may include establishing a telecommunication session with a calling device associated with a first user in response to an indication that a call request from the calling device directed to a called identifier associated with a second user failed, providing to the calling device an option to leave a video message and an option to leave an audio message, receiving a selection from the calling device indicating the selection of the option to leave a video message, disconnecting the established telecommunication session, and receiving a video message from the calling device.