INTELLIGENT ERROR MONITORING AND ALERT
    13.
    发明公开

    公开(公告)号:US20240103946A1

    公开(公告)日:2024-03-28

    申请号:US18528220

    申请日:2023-12-04

    IPC分类号: G06F11/00 G06F11/07 G06N20/00

    摘要: Techniques for identifying faults in a collaborative computing system including a plurality of disparate, geographically separated computing systems are described herein. An intelligent monitoring (IM) server computing system may receive data from the plurality of computing devices and may monitor the health of the collaborative computing system. The IM server computing system may analyze the data and identify one or more faults associated with a portion of the collaborative system (e.g., an associated computing device, platform, network, etc.). In some examples, the IM server computing system may be configured to identify potential future faults associated with the portion of the collaborative system. Based on the fault, the IM server computing device may determine an action to take to remedy the fault and/or prevent the potential future fault. The IM server computing device may either automatically perform the action or send a notification to the associated computing system to perform the action.

    SYSTEMS AND METHODS FOR CAPTURING AND REPORTING A TECHNICAL EVENT

    公开(公告)号:US20220214933A1

    公开(公告)日:2022-07-07

    申请号:US17704827

    申请日:2022-03-25

    IPC分类号: G06F9/54 G06F9/451 G06Q30/00

    摘要: Systems and methods may facilitate acquisition, distribution, and analysis of information relating to technical events associated with client electronic computing devices within an organization (e.g., malfunctions and other performance issues of hardware and/or software). Graphical user interfaces may facilitate the acquisition of system state information associated with client devices, as well as the acquisition of other user-provided contextual information relating to technical events. Additionally, the systems and methods may facilitate acquisition, distribution, and analysis of information relating to organizational ideas raised by client device users within the organization.

    INTELLIGENT USER INTERFACE MONITORING AND ALERT

    公开(公告)号:US20220122183A1

    公开(公告)日:2022-04-21

    申请号:US17501259

    申请日:2021-10-14

    IPC分类号: G06Q40/08 G06N20/00

    摘要: Techniques for providing recommendations of actions for a user to perform to improve efficiency in user interactions with a user interface of a user computing device. An intelligent monitoring (IM) computing system may receive data from a user computing device and may determine user interactions associated with the user interface. The user interactions may include selections, an order associated with the selections, times associated with the selections, and/or other data corresponding to user interaction with a user interface. The IM computing device may be configured to determine a fault (e.g., inefficiency) associated with the user interactions and determine an action for the user to perform to correct the fault. The IM computing device may cause a notification including the action to surface on a display of the user computing device, such as to inform the user of a means by which they can improve efficiency of the user interactions.

    INTELLIGENT ERROR MONITORING AND ALERT

    公开(公告)号:US20220121509A1

    公开(公告)日:2022-04-21

    申请号:US17501231

    申请日:2021-10-14

    IPC分类号: G06F11/00 G06N20/00

    摘要: Techniques for identifying faults in a collaborative computing system including a plurality of disparate, geographically separated computing systems are described herein. An intelligent monitoring (IM) server computing system may receive data from the plurality of computing devices and may monitor the health of the collaborative computing system. The IM server computing system may analyze the data and identify one or more faults associated with a portion of the collaborative system (e.g., an associated computing device, platform, network, etc.). In some examples, the IM server computing system may be configured to identify potential future faults associated with the portion of the collaborative system. Based on the fault, the IM server computing device may determine an action to take to remedy the fault and/or prevent the potential future fault. The IM server computing device may either automatically perform the action or send a notification to the associated computing system to perform the action.