公开(公告)号：US20180308001A1

公开(公告)日：2018-10-25

申请号：US15492136

申请日：2017-04-20

Applicant: Cisco Technology, Inc.

Inventor： Harish Doddala ,  Tian Bu ,  Tej Redkar

IPC: G06N99/00

CPC classification number: G06N99/005 ,  H04L41/14 ,  H04L41/16

Abstract: The disclosed technology relates identifying causes of an observed outcome. A system is configured to receive an indication of a user experience problem, wherein the user experience problem is associated with observed operations data including an observed outcome. The system generates, based on the observed operations data, a predicted outcome according to a model, determines that the observed outcome is within range of the predicted outcome, and identifies a set of candidate causes of the user experience problem when the observed outcome is within range of the predicted outcome.