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公开(公告)号:US20230073754A1
公开(公告)日:2023-03-09
申请号:US17586451
申请日:2022-01-27
Applicant: salesforce.com, inc.
Inventor: Yongjun Chen , Zhiwei Liu , Jia Li , Caiming Xiong
IPC: G06K9/62
Abstract: Embodiments described herein provides an intent prototypical contrastive learning framework that leverages intent similarities between users with different behavior sequences. Specifically, user behavior sequences are encoded into a plurality of user interest representations. The user interest representations are clustered into a plurality of clusters based on mutual distances among the user interest representations in a representation space. Intention prototypes are determined based on centroids of the clusters. A set of augmented views for user behavior sequences are created and encoded into a set of view representations. A contrastive loss is determined based on the set of augmented views and the plurality of intention prototypes. Model parameters are updated based at least in part on the contrastive loss.
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公开(公告)号:US20230070497A1
公开(公告)日:2023-03-09
申请号:US17589675
申请日:2022-01-31
Applicant: salesforce.com, inc.
Inventor: Jered McInerney , Wojciech Kryscinski , Nazneen Rajani
IPC: G06F40/166 , G06F40/40 , G06F40/20 , G06N5/02
Abstract: Embodiments described herein provide methods and systems for summarizing multiple documents. A system receives a plurality of documents and generates embeddings of the sentences from the plurality of documents. The embedded sentences are clustered in a representation space. Sentences from a reference summary are embedded and aligned with the closest cluster. Sentences from each cluster are summarized with the aligned reference sentences as a target. A loss is computed based on the summarized sentences and the aligned references, and the natural language processing model is updated based on the loss. Sentences may be masked from being used in the summarization by identifying sentences that are contradicted by other sentences within the plurality of documents.
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公开(公告)号:USD980271S1
公开(公告)日:2023-03-07
申请号:US29800241
申请日:2021-07-20
Applicant: salesforce.com, inc.
Designer: Joseph Andolina , Charles Hart Isaacs
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公开(公告)号:US11599792B2
公开(公告)日:2023-03-07
申请号:US16688104
申请日:2019-11-19
Applicant: salesforce.com, inc.
Inventor: Junnan Li , Chu Hong Hoi
Abstract: A method provides learning with noisy labels. The method includes generating a first network of a machine learning model with a first set of parameter initial values, and generating a second network of the machine learning model with a second set of parameter initial values. First clean probabilities for samples in a training dataset are generated using the second network. A first labeled dataset and a first unlabeled dataset are generated from the training dataset based on the first clean probabilities. The first network is trained based on the first labeled dataset and first unlabeled dataset to update parameters of the first network.
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公开(公告)号:US11599721B2
公开(公告)日:2023-03-07
申请号:US17002562
申请日:2020-08-25
Applicant: salesforce.com, inc.
Inventor: Shiva Kumar Pentyala , Mridul Gupta , Ankit Chadha , Indira Iyer , Richard Socher
IPC: G06F40/253 , G10L15/19 , G06F40/30
Abstract: A natural language processing system that trains task models for particular natural language tasks programmatically generates additional utterances for inclusion in the training set, based on the existing utterances in the training set and the existing state of a task model as generated from the original (non-augmented) training set. More specifically, the training augmentation module 220 identifies specific textual units of utterances and generates variants of the utterances based on those identified units. The identification is based on determined importances of the textual units to the output of the task model, as well as on task rules that correspond to the natural language task for which the task model is being generated. The generation of the additional utterances improves the quality of the task model without the expense of manual labeling of utterances for training set inclusion.
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公开(公告)号:US20230067380A1
公开(公告)日:2023-03-02
申请号:US17823697
申请日:2022-08-31
Applicant: salesforce.com, inc.
Inventor: Ritika Gulabrani , Alejandro Lopez , Brady Sammons , Yenjui Liu , Namrata Mehta
IPC: G06F3/0482 , G06F16/248 , G06F9/451 , G06F3/04847
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for executing process flows. A graphical representation of a flow is provided for presentation via a display device, where the flow includes a plurality of elements, each of the elements corresponding to a set of computer-readable instructions. A set of metrics associated with the flow is generated or updated, where the set of metrics indicates, for each of a plurality of paths of the flow, one or more metrics collected across a plurality of users of the database system that accessed the flow, each of the paths of the flow corresponding to a subset of the plurality of elements of the flow. An indication of the set of metrics associated with the flow is provided, for presentation via the display device, in relation to one or more elements of the flow such that at least a first portion of the set of metrics is provided for presentation in close proximity to a visual representation of a first one of the elements of the flow and a second portion of the set of metrics is provided for presentation in close proximity to a visual representation of a second one of the elements of the flow. A request to modify the flow is processed and the graphical representation of the flow is modified responsive to processing the request to modify the flow. In addition, a modified flow corresponding to the modified graphical representation can be stored.
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公开(公告)号:US20230063160A1
公开(公告)日:2023-03-02
申请号:US17461894
申请日:2021-08-30
Applicant: salesforce.com, inc.
Inventor: Kirkland Spector , Philip Issler, JR. , Barkha Keni , Paul Anthony Mason , Alexander Victor Edelstein , Brian Jaffery Tajuddin
Abstract: A system and method for automated application programming interface (API) importation that includes receiving a selection of at least one API provider service of a set of API provider services with API integration support for a platform, retrieving a listing of APIs provided by the selected at least one API provider service, receiving a selection of at least one API from the listing of APIs, and enabling the selected at least one API for a user of the platform, in response to the selection of the at least one API.
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公开(公告)号:US20230054760A1
公开(公告)日:2023-02-23
申请号:US17402448
申请日:2021-08-13
Applicant: salesforce.com, inc.
Inventor: Dmitry Sergeyevich Kiselev , Jeaneth Aguilar Vergara , Apoorv Mahajan , Harikumar Kumar Sulochana , Nikhil Mohan Sail , Nishant Loyola Dsouza
Abstract: Computing systems, for example, multi-tenant systems deploy software artifacts in data centers created in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives an artifact version map that identifies versions of software artifacts for data center entities of the data center and a cloud platform independent master pipeline that includes instructions for performing operations related to services on the data center, for example, deploying software artifacts, provisioning computing resources, and so on. The system receives a deployment manifest that provides declarative specification of deployment strategies for deploying software artifacts in data centers. The system implements a deployment operator that executes on a cluster of computing systems of the cloud platform to implement the deployment strategies.
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公开(公告)号:US20230053692A1
公开(公告)日:2023-02-23
申请号:US17408265
申请日:2021-08-20
Applicant: Salesforce.com, Inc.
Inventor: Minhui YAN , Abhijit Bare
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for tracking inbound email messages in association with database records. A first electronic mail message received via a network from a first client device is processed, where the first electronic mail message has a header including a message identifier. The message identifier is obtained from the header and parsed such that an encrypted portion and one or more unencrypted portions are obtained, where a first unencrypted portion of the unencrypted portions includes an entity identifier associated with a first database record of a database. A secret key associated with the first electronic mail message is obtained and the first electronic mail message is authenticated using the secret key, the encrypted portion of the message identifier, and at least one unencrypted portion of the unencrypted portions of the message identifier. The first electronic mail message is stored in association with the first database record according to a result of authenticating the first electronic mail message.
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公开(公告)号:US11588840B2
公开(公告)日:2023-02-21
申请号:US16778325
申请日:2020-01-31
Applicant: salesforce.com, inc.
Inventor: Ramesh Ramani
Abstract: Communication security is an ongoing problem. Over time, various protocols have been used and then replaced due to insufficient protection. For example, some client/server web communication used to rely on Secure Socket Layers (SSL) to protect communication, but was replaced with a more secure Transport Layer Security (TLS) protocol. TLS itself has undergone several revisions, and TLS 1.0 is now considered not secure. TLS and other protocols provide backwards compatibility, so while a higher security level is desired, communication may fallback to an undesirable level, e.g., TLS 1.0, if required by either communication endpoint. An intermediary to communication with an organization may capture data to facilitate analyzing it to determine what caused a fallback, and to decide if and how to remediate it. Remediation may vary depending on, for example, whether the cause was from within the organization, or external, such as from a client.
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