公开(公告)号：US20230053692A1

公开(公告)日：2023-02-23

申请号：US17408265

申请日：2021-08-20

Applicant: Salesforce.com, Inc.

Inventor： Minhui YAN ,  Abhijit Bare

IPC: H04L12/58 ,  H04L29/06

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for tracking inbound email messages in association with database records. A first electronic mail message received via a network from a first client device is processed, where the first electronic mail message has a header including a message identifier. The message identifier is obtained from the header and parsed such that an encrypted portion and one or more unencrypted portions are obtained, where a first unencrypted portion of the unencrypted portions includes an entity identifier associated with a first database record of a database. A secret key associated with the first electronic mail message is obtained and the first electronic mail message is authenticated using the secret key, the encrypted portion of the message identifier, and at least one unencrypted portion of the unencrypted portions of the message identifier. The first electronic mail message is stored in association with the first database record according to a result of authenticating the first electronic mail message.

公开(公告)号：US10509843B2

公开(公告)日：2019-12-17

申请号：US15337766

申请日：2016-10-28

Applicant: salesforce.com, inc.

Inventor： Abhijit Bare

IPC: G06F3/0483 ,  G06F16/957 ,  G06F16/25 ,  G06F16/958 ,  G06F16/955

Abstract: A computer implemented method includes receiving, at the browser application, a first request for web resources based on user selection of a first hyperlink outside of the web application; determining if the first hyperlink is associated with a record accessible by the web application from the database system; determining, when the first hyperlink is associated with the record for the web application, if a web application interface for the web application is active in at least one navigation tab of the browser application; and presenting, when the first hyperlink is associated with the record for the web application and the web application interface for the web application is active in the at least one navigation tab, the record within a console tab of the web application interface in the at least one navigation tab.

公开(公告)号：US20180121559A1

公开(公告)日：2018-05-03

申请号：US15337766

申请日：2016-10-28

Applicant: salesforce.com, inc.

Inventor： Abhijit Bare

IPC: G06F17/30 ,  G06F3/0483 ,  G06F3/0484

CPC classification number: G06F16/9577 ,  G06F3/0483 ,  G06F16/252 ,  G06F16/9566 ,  G06F16/958

Abstract: A computer implemented method includes receiving, at the browser application, a first request for web resources based on user selection of a first hyperlink outside of the web application; determining if the first hyperlink is associated with a record accessible by the web application from the database system; determining, when the first hyperlink is associated with the record for the web application, if a web application interface for the web application is active in at least one navigation tab of the browser application; and presenting, when the first hyperlink is associated with the record for the web application and the web application interface for the web application is active in the at least one navigation tab, the record within a console tab of the web application interface in the at least one navigation tab.