公开(公告)号：US10798091B2

公开(公告)日：2020-10-06

申请号：US15844897

申请日：2017-12-18

Applicant: International Business Machines Corporation

Inventor： Kelley Anders ,  Jonathan Dunne ,  Robert Grant ,  Trudy L. Hewitt

IPC: H04L29/06 ,  H04L9/32

Abstract: Multi-step user authentication combines steps of authenticating both objective and subjective credentials. A user selects objective credentials, such as a password, and enters subjective credentials, such as a subjective description of the user's emotional response to a subjective challenge, such as a musical recording or image. The system identifies other content likely to elicit a similar emotional response from the same user. When the user later attempts to log onto a secured system, the user must enter the objective credentials and then describe the user's emotional response to a second subjective challenge that is likely to elicit an emotional response similar to that invoked by the first subjective challenge. If the user enters the correct objective credentials and describes an emotional response consistent with the first subjective description, then the user is given access to the secured system.

公开(公告)号：US10791111B2

公开(公告)日：2020-09-29

申请号：US15792961

申请日：2017-10-25

Applicant: International Business Machines Corporation

Inventor： Kelley Anders ,  Jonathan Dunne ,  Robert Grant ,  Trudy L. Hewitt

IPC: H04L29/06 ,  H04L9/32

Abstract: Multi-step user authentication combines steps of authenticating both objective and subjective credentials. A user selects objective credentials, such as a password, and enters subjective credentials, such as a subjective description of the user's emotional response to a subjective challenge, such as a musical recording or image. The system identifies other content likely to elicit a similar emotional response from the same user. When the user later attempts to log onto a secured system, the user must enter the objective credentials and then describe the user's emotional response to a second subjective challenge that is likely to elicit an emotional response similar to that invoked by the first subjective challenge. If the user enters the correct objective credentials and describes an emotional response consistent with the first subjective description, then the user is given access to the secured system.

公开(公告)号：US20200226170A1

公开(公告)日：2020-07-16

申请号：US16834455

申请日：2020-03-30

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Lisa M. Bradley ,  Jonathan Dunne ,  Liam Harpur ,  ASIMA SILVA

IPC: G06F16/48 ,  G06F16/28

Abstract: Disclosed aspects relate to commentary management in a social networking environment. The social networking environment may include a set of media clips. The set of media clips may be analyzed in the social networking environment with respect to a set of commentary typology data. Based on the analyzing, a set of benchmark typology data which indicates a set of commentary norms of the set of media clips may be determined. A set of benchmark typology data may be established for utilization by the social networking environment.

公开(公告)号：US20200219031A1

公开(公告)日：2020-07-09

申请号：US16522770

申请日：2019-07-26

Applicant: International Business Machines Corporation

Inventor： Lori L. Adington ,  Mary A. Curran ,  Dana L. Price ,  Eduardo Miguel Breijo Baullosa ,  Jonathan Dunne

IPC: G06Q10/06 ,  G06Q10/10

Abstract: Disclosed embodiments provide a computer-implemented technique for filtering electronic communication based on the current task of a user. The current task of a user is derived using a workflow segmentation model. A workflow segmentation model is derived based on user-defined activities, heuristics, location data, environmental data, and/or other input data. Prior to delivery, electronic communication directed to the user is analyzed based on sender, subject, message content, time of day, and/or other criteria to determine if the message should be presented to the user immediately, or deferred, based on the relevance of the message to the current task of the user.

公开(公告)号：US10680989B2

公开(公告)日：2020-06-09

申请号：US15819145

申请日：2017-11-21

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Kelley Anders ,  Jeremy R. Fox ,  Liam S. Harpur ,  Jonathan Dunne

IPC: H04L12/58 ,  H04L29/08 ,  G06F40/30 ,  G06F40/205

Abstract: Systems and methods for selectively delaying delivery of high-impact digital communications are disclosed. In embodiments, a computer-implemented method comprises: receiving, by a computing device, notification of a digital communication from a sender to at least one recipient; determining an impact value of the digital communication by comparing data of the digital communication with user profile data of the at least one recipient; determining that the impact value meets a predetermined threshold value associated with the at least one recipient, indicating that communication handling procedures apply to selectively delay the delivery of the digital communication to the at least one recipient; determining whether special delivery procedures apply that override the communication handling procedures; and initiating delivery of the digital communication to the at least one recipient based on the determining whether special delivery procedures apply.

公开(公告)号：US20200175112A1

公开(公告)日：2020-06-04

申请号：US16205936

申请日：2018-11-30

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Jonathan Dunne ,  Jin Jing Xie ,  Hua Shao

IPC: G06F17/27 ,  H04L12/58

Abstract: Micro-term modeling for chat discourse includes determining, using computer hardware, a role of a user and a domain of reference of the user based on electronic chat messages for the user across a plurality of group chats, determining, using the computer hardware, topics from a selected group chat in which the user is a participant, determining, using the computer hardware and from the selected group chat, a segment of interest to the user based on the role, the domain of reference, and the topics found in the selected group chat, and providing, using the computer hardware, an indicator of the segment of interest.

公开(公告)号：US20200153700A1

公开(公告)日：2020-05-14

申请号：US16188446

申请日：2018-11-13

Applicant: International Business Machines Corporation

Inventor： Jeremy R. Fox ,  Kelley Anders ,  Liam S. Harpur ,  Jonathan Dunne

IPC: H04L12/24 ,  H04L29/08 ,  H04L29/06 ,  H04L12/26 ,  H04L12/861 ,  H04L12/58

Abstract: A computer system manages electronic communications. Topics of prior electronic communications and inter-arrival times of the prior electronic communications associated with the topics are modeled. A communication model is generated to identify electronic communications with content targeted for remediation, wherein the communication model is generated based on the modeled topics and the measured inter-arrival time of the prior electronic communications. Electronic communications for a communication session are applied to the communication model to determine one or more electronic communications for remediation. One or more remedial actions are performed on the determined one or more electronic communications to control content of the communication session. Embodiments of the present invention further include a method and program product for managing electronic communications in substantially the same manner described above.

公开(公告)号：US10599772B2

公开(公告)日：2020-03-24

申请号：US15800949

申请日：2017-11-01

Applicant: International Business Machines Corporation

Inventor： Trudy L. Hewitt ,  Jonathan Dunne ,  Kelley Anders ,  Robert Grant

IPC: G06F17/24 ,  G06F17/30 ,  G06F17/00 ,  G06F3/02 ,  G06F17/27 ,  G06F9/54 ,  G06N5/02 ,  G06F17/22

Abstract: A system, method and computer program product for cognitive copy and paste. The method includes: receiving, at a hardware processor of a computer system, an input representing a selection of a content captured from a source application program, and receiving an input representing an identified target application program that will receive the selected content to be copied and rendered in the target application program. The selected content is analyzed to determine a context for the selected content; and a rendering of the selected content at a location within the destination application based on the determined context, the rendering achieving a best representation of the selected content on the destination application. The analyzing includes invoking a natural language processor to determine an intent, meaning, or an intended use of the selected content based on the determined context, and employs a support vector machine for determining a best format change when rendering.

公开(公告)号：US10585742B2

公开(公告)日：2020-03-10

申请号：US16183911

申请日：2018-11-08

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Hernan A. Cunico ,  Jonathan Dunne ,  Jeremiah O'Connor ,  Asima Silva

IPC: G06F11/00 ,  G06F11/07 ,  G06F3/01 ,  G06F3/023 ,  G06F3/033

Abstract: A method and system for performing a root cause analysis. A CPU identifies events of interest as a function of a user's observable behavior, which includes the user's eye gaze, while viewing event data. The CPU calculates an interest score for each of the identified events of interest, wherein the interest score is a probability of each of the identified events of interest being a root cause of a defect. The CPU tags each of the events of interest with a tag as a function of each calculated interest score. The identifying of the one or more events of interest includes: correlating a focal point of the user's eye gaze to a viewing position of a display device displaying the file; and identifying, as a function of the viewing position, the event data being viewed and an amount of time that the event data is viewed by the user.

公开(公告)号：US20200065417A1

公开(公告)日：2020-02-27

申请号：US16109696

申请日：2018-08-22

Applicant: International Business Machines Corporation

Inventor： Kelley Anders ,  Jeremy R. Fox ,  Liam S. Harpur ,  Jonathan Dunne

IPC: G06F17/30 ,  G06Q50/00

Abstract: From social media content using a processor and a memory, a class model is constructed that is representative of a type and a level of toxicity associated with the content. A first social media message is analyzed, using a processor and a memory, to compute a first toxicity score associated with the first social media message and assign the first social media message to a first class of the class model. A second social media message is analyzed, using a processor and a memory, to compute a second toxicity score associated with the second social media message and assign the second social media message to a second class of the class model. Based on the first toxicity score, the first class, the second toxicity score, and the second class, a toxicity trend is forecasted. In response to the toxicity trend being forecasted to increase, a remedial measure is applied to reduce the toxicity trend.