Tracking and implementing workarounds to computer-related issues

    公开(公告)号:US10439874B2

    公开(公告)日:2019-10-08

    申请号:US15620100

    申请日:2017-06-12

    Abstract: In one embodiment, a supervisory device in a network identifies a workaround for a symptom exhibited by a particular device in the network by traversing a path in a symptom-problem graph. The path in the graph includes a symptom vertex that represents the symptom, a problem vertex that shares an edge with the symptom vertex and represents a problem that causes the symptom, and a workaround vertex that shares an edge with the problem vertex and represents the workaround for the symptom. The supervisory device causes the identified workaround to be applied to the particular device and updates the path in the graph to replace the workaround vertex with a fix vertex that represents a fix for the problem that causes the symptom exhibited by the particular device. The supervisory device causes the fix to be applied to the particular device based on the updated path in the graph.

    RESOLVING ROOM CONTENTION FOR A MULTI-ENDPOINT MEETING

    公开(公告)号:US20190026700A1

    公开(公告)日:2019-01-24

    申请号:US15654791

    申请日:2017-07-20

    Abstract: The present technology is a videoconference system for addressing room contention for a multi-endpoint meeting. The videoconference system includes a videoconference server that hosts a multi-endpoint meeting amongst local endpoints and remote endpoints, and a wallplate located outside of a physical room that includes a local endpoint. The wallplate receives input and transmits a room contention state indicator. The local endpoint receives the room contention state indicator and sends a room contention signal to the videoconference server, where the videoconference server transmits a room contention message to the remote endpoint.

    TRACKING AND IMPLEMENTING WORKAROUNDS TO COMPUTER-RELATED ISSUES

    公开(公告)号:US20180359142A1

    公开(公告)日:2018-12-13

    申请号:US15620100

    申请日:2017-06-12

    Abstract: In one embodiment, a supervisory device in a network identifies a workaround for a symptom exhibited by a particular device in the network by traversing a path in a symptom-problem graph. The path in the graph includes a symptom vertex that represents the symptom, a problem vertex that shares an edge with the symptom vertex and represents a problem that causes the symptom, and a workaround vertex that shares an edge with the problem vertex and represents the workaround for the symptom. The supervisory device causes the identified workaround to be applied to the particular device and updates the path in the graph to replace the workaround vertex with a fix vertex that represents a fix for the problem that causes the symptom exhibited by the particular device. The supervisory device causes the fix to be applied to the particular device based on the updated path in the graph.

    AUTOMATIC CLASSIFICATION AND PARALLEL PROCESSING OF UNTESTED CODE IN A PROTECTED RUNTIME ENVIRONMENT

    公开(公告)号:US20180060208A1

    公开(公告)日:2018-03-01

    申请号:US15248077

    申请日:2016-08-26

    CPC classification number: G06F11/3604 G06F21/53 G06F21/57 G06F2221/033

    Abstract: A system is provided to run new code modules safely in a duplicative, protected environment without affecting the code modules that are already trusted to be on the system. The system receives a new code module that validates operational data of a computing device, and instantiates a new, parallel execution engine to run the new code module on the operational data in parallel with another execution engine running the trusted/verified code modules that also validate the same operational data. The new engine runs the new code module with the operational data to produce new code module results. The production engine runs the trusted/verified code modules with the operational data to produce verified code module results. The new code module results are combined with the verified code module results to produce combined results describing the operational status of the computing device.

    MINIMIZING PRODUCTIVITY LOSS IN A COLLABORATIVE SHARING ENVIRONMENT
    106.
    发明申请
    MINIMIZING PRODUCTIVITY LOSS IN A COLLABORATIVE SHARING ENVIRONMENT 审中-公开
    最小化合作共享环境中的生产力损失

    公开(公告)号:US20160234258A1

    公开(公告)日:2016-08-11

    申请号:US14618532

    申请日:2015-02-10

    CPC classification number: H04L65/1069 H04L67/025 H04L67/141 H04L67/38

    Abstract: According to one or more embodiments of the disclosure, a local network device establishes a communication session with a remote network device in the communication network, and designates at least one program from a plurality of programs executable by the local network device for access by the remote network device to yield a designated program. The local network device further generates a shared display object, and associates each designated program with the shared display object to permit display thereof. The local network device further instantiates one or more shared control objects associated with the shared display object, and facilitate access to each designated program for the remote network device using at least one of the one or more shared control objects.

    Abstract translation: 根据本公开的一个或多个实施例,本地网络设备与通信网络中的远程网络设备建立通信会话,并且从多个可由本地网络设备执行的程序指定至少一个程序以供远程访问 网络设备产生指定的程序。 本地网络设备还生成共享显示对象,并且将每个指定的节目与共享的显示对象相关联以允许其显示。 本地网络设备进一步实例化与共享显示对象相关联的一个或多个共享控制对象,并且使用一个或多个共享控制对象中的至少一个来促进对远程网络设备的每个指定程序的访问。

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