公开(公告)号：US20190065044A1

公开(公告)日：2019-02-28

申请号：US15686817

申请日：2017-08-25

Applicant: salesforce.com, inc.

Inventor： Greg Bertoldo ,  Joseph Andolina ,  John Earle ,  Justin Maguire

IPC: G06F3/0488

CPC classification number: G06F3/04886 ,  G06F3/0482 ,  G06F21/316 ,  G06F21/36 ,  G06F21/44 ,  G06F21/83 ,  G06Q30/01

Abstract: Disclosed herein are system, method, and computer program product embodiments for sharing a record from another application without leaving a current application. An embodiment operates by receiving a request for a record in an application at a user interface of a connected keyboard. The embodiment accesses credentials in a credential database from the connected keyboard based on the request. The embodiment transmits the request for the record to the application from the connected keyboard based on the credentials. The embodiment receives the record from the application at the connected keyboard. The embodiment then outputs the record at the connected keyboard.

公开(公告)号：US20220335268A1

公开(公告)日：2022-10-20

申请号：US17746690

申请日：2022-05-17

Applicant: salesforce.com, inc.

Inventor： George HU ,  Arvind Krishnan ,  Justin Maguire

IPC: G06N3/00 ,  G06N5/04 ,  H04L51/02 ,  G06F16/901

Abstract: This disclosure relates to tools to facilitate the configuration of interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Specifically, the disclosure relates to the provision of a map view visualization of an interactive agent. The map view can display a complexity indicator or usage percentage for each dialog and provide an easy mechanism for creation of new dialogs, actions, parameters, rules, and logic.

公开(公告)号：US10481792B2

公开(公告)日：2019-11-19

申请号：US15686817

申请日：2017-08-25

Applicant: salesforce.com, inc.

Inventor： Greg Bertoldo ,  Joseph Andolina ,  John Earle ,  Justin Maguire

IPC: G06F3/0488 ,  G06F21/31 ,  G06F21/36 ,  G06F3/0482 ,  G06Q30/00 ,  G06F21/83 ,  G06F21/44

Abstract: Disclosed herein are system, method, and computer program product embodiments for sharing a record from another application without leaving a current application. An embodiment operates by receiving a request for a record in an application at a user interface of a connected keyboard. The embodiment accesses credentials in a credential database from the connected keyboard based on the request. The embodiment transmits the request for the record to the application from the connected keyboard based on the credentials. The embodiment receives the record from the application at the connected keyboard. The embodiment then outputs the record at the connected keyboard.