公开(公告)号：US11227027B2

公开(公告)日：2022-01-18

申请号：US16123932

申请日：2018-09-06

Applicant: salesforce.com, inc.

Inventor： William Chang ,  Cordelia McGee-Tubb ,  Benjamin Drasin ,  Jacob Roussel

IPC: G06F16/957 ,  G06F16/958 ,  G06F16/955 ,  G09B21/00

Abstract: Disclosed herein are device, system and method embodiments for managing accessibility on customer web pages. A user device operates by receiving selection of a control of an embedded application presented in a webpage including visible content, receiving configuration code associated with the embedded application instance, and presenting a modal dialog on the webpage generated based on the embedded application instance and the configuration code. Further, the user device disables access by an assistive technology to Hypertext Markup Language elements associated with the visible content in response to the presentation of the modal dialog.

公开(公告)号：US10986051B1

公开(公告)日：2021-04-20

申请号：US16671059

申请日：2019-10-31

Applicant: salesforce.com, inc.

Inventor： William Chang ,  Benjamin Drasin ,  Justin MacMillin

IPC: H04L12/58

Abstract: A method for providing a customizable chat window for a webpage is disclosed. The method comprises: receiving a user-specific component customized by a first user that identifies user-selected customizations for a chat message user interface (UI) of the first user; providing a snippet of code from a host chat application to a computing device associated with the first user to add to the webpage of the first user wherein activation of the snippet of code at the webpage of the first user causes the host chat application to be bootstrapped and causes the chat message UI of the first user to be loaded with the user-selected customizations; providing second code for rendering the chat message UI of the first user along with the user-selected customizations for the chat message UI, over a network, to a computing device associated with a second user; and modifying an actual chat message that is communicated using the chat message UI by applying the user-selected customizations to the chat message.

公开(公告)号：US10587697B2

公开(公告)日：2020-03-10

申请号：US15927786

申请日：2018-03-21

Applicant: salesforce.com, inc.

Inventor： Benjamin Drasin ,  Jacob Roussel

IPC: H04L29/08

Abstract: Methods, systems, and devices for application-specific session authentication are described. In some systems, a host server may authenticate a single-page application utilizing token-based verification. For example, a user device running the single-page application embedded within a container webpage may transmit a resource request including a session-identifying token to the host server. The host server may identify whether the session-identifying token is included in the resource request from the single-page application in order to determine whether to grant resource access for the request. If the request includes the token, the host server may determine that the request is from the single-page application, and may transmit the requested resources to the user device to load or update the embedded application. Using the token-based scheme, the host server may grant access to requests from the specific application, while restricting resource access to any requests received from other entities of the user device.

公开(公告)号：US20210136011A1

公开(公告)日：2021-05-06

申请号：US16671059

申请日：2019-10-31

Applicant: salesforce.com, inc.

Inventor： William Chang ,  Benjamin Drasin ,  Justin MacMillin

IPC: H04L12/58

Abstract: A method for providing a customizable chat window for a webpage is disclosed. The method comprises: receiving a user-specific component customized by a first user that identifies user-selected customizations for a chat message user interface (UI) of the first user; providing a snippet of code from a host chat application to a computing device associated with the first user to add to the webpage of the first user wherein activation of the snippet of code at the webpage of the first user causes the host chat application to be bootstrapped and causes the chat message UI of the first user to be loaded with the user-selected customizations; providing second code for rendering the chat message UI of the first user along with the user-selected customizations for the chat message UI, over a network, to a computing device associated with a second user; and modifying an actual chat message that is communicated using the chat message UI by applying the user-selected customizations to the chat message.

公开(公告)号：US20200082023A1

公开(公告)日：2020-03-12

申请号：US16123932

申请日：2018-09-06

Applicant: salesforce.com, inc.

Inventor： William Chang ,  Cordelia McGee-Tubb ,  Benjamin Drasin ,  Jacob Roussel

IPC: G06F17/30

Abstract: Disclosed herein are device, system and method embodiments for managing accessibility on customer web pages. A user device operates by receiving selection of a control of an embedded application presented in a webpage including visible content, receiving configuration code associated with the embedded application instance, and presenting a modal dialog on the webpage generated based on the embedded application instance and the configuration code. Further, the user device disables access by an assistive technology to Hypertext Markup Language elements associated with the visible content in response to the presentation of the modal dialog.

公开(公告)号：US20190297147A1

公开(公告)日：2019-09-26

申请号：US15927786

申请日：2018-03-21

Applicant: salesforce.com, inc.

Inventor： Benjamin Drasin ,  Jacob Roussel

IPC: H04L29/08

Abstract: Methods, systems, and devices for application-specific session authentication are described. In some systems, a host server may authenticate a single-page application utilizing token-based verification. For example, a user device running the single-page application embedded within a container webpage may transmit a resource request including a session-identifying token to the host server. The host server may identify whether the session-identifying token is included in the resource request from the single-page application in order to determine whether to grant resource access for the request. If the request includes the token, the host server may determine that the request is from the single-page application, and may transmit the requested resources to the user device to load or update the embedded application. Using the token-based scheme, the host server may grant access to requests from the specific application, while restricting resource access to any requests received from other entities of the user device.