公开(公告)号：US20160042057A1

公开(公告)日：2016-02-11

申请号：US14918456

申请日：2015-10-20

Applicant: salesforce.com, inc.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

公开(公告)号：US20130254180A1

公开(公告)日：2013-09-26

申请号：US13874384

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30 ,  G06F3/0481

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

公开(公告)号：US20180004509A1

公开(公告)日：2018-01-04

申请号：US15197605

申请日：2016-06-29

Applicant: salesforce.com, inc.

Inventor： Anand Bashyam Narasimhan ,  Aleksandr Yefremovich Shekhter ,  Rajan Chowhan ,  Ganesh Mathrubootham

IPC: G06F9/44 ,  G06F17/30

CPC classification number: G06F16/1787 ,  G06F8/71 ,  G06F16/11 ,  G06F16/178 ,  G06F16/1873 ,  H04L63/0227 ,  H04L67/1095

Abstract: Metadata files are acquired from one or more storage devices corresponding to multiple different environments. The metadata files are compared to determine differences between the metadata files. A report is generated indicating actions to be taken to cause at least one of the metadata files to be modified to result in a most recent version. At least a portion of the actions in the report are performed automatically.

公开(公告)号：US20130254671A1

公开(公告)日：2013-09-26

申请号：US13874387

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F3/0481

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

Abstract translation: 根据实施例，提供了用于执行与门户相关联的动作的机制和方法。 用于执行与门户相关联的动作的这些机制和方法可以实现改进的用户体验，增加的效率，优化的生产力等。

公开(公告)号：US11120146B2

公开(公告)日：2021-09-14

申请号：US15929335

申请日：2020-04-27

Applicant: salesforce.com, Inc.

Inventor： Ganesh Mathrubootham ,  Jeffrey M. Bartolotta ,  Reid A. Elliott

IPC: H04L29/06 ,  G06F21/60 ,  G06F8/60 ,  G06F21/31 ,  G06F21/10 ,  G06F8/36

Abstract: A method for securely sharing a common software package includes storing, within a database, a set of software packages associated with a first namespace, then storing, within the database, a common software package associated with the set of software packages. The common software package is obfuscated and includes an access modifier. A request to install a first software package selected from the set of software packages associated with the namespace is received by a subscriber. In response to the request from the subscriber, the system installs the first software package and the common software package in accordance with the access modifier.

公开(公告)号：US20140059057A1

公开(公告)日：2014-02-27

申请号：US14066107

申请日：2013-10-29

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract translation: 根据实施例，提供了用于动态地建议提交给在线服务门户的问题的答案的机制和方法。 用于动态地建议提交给在线服务门户的问题的答案的这些机制和方法可以使得实施例能够以有限的用户输入来提供帮助文档建议。 实施例提供有限用户输入帮助文档搜索术语建议的能力可以使用户能够快速有效地找到有用的帮助文档。

公开(公告)号：US20130246927A1

公开(公告)日：2013-09-19

申请号：US13874395

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F3/0484

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

公开(公告)号：US20200257809A1

公开(公告)日：2020-08-13

申请号：US15929335

申请日：2020-04-27

Applicant: salesforce.com, Inc.

Inventor： Ganesh Mathrubootham ,  Jeffrey M. Bartolotta ,  Reid A. Elliott

IPC: G06F21/60 ,  G06F8/60 ,  G06F21/31 ,  G06F21/10

Abstract: A method for securely sharing a common software package includes storing, within a database, a set of software packages associated with a first namespace, then storing, within the database, a common software package associated with the set of software packages. The common software package is obfuscated and includes an access modifier. A request to install a first software package selected from the set of software packages associated with the namespace is received by a subscriber. In response to the request from the subscriber, the system installs the first software package and the common software package in accordance with the access modifier.

公开(公告)号：US20130246406A1

公开(公告)日：2013-09-19

申请号：US13874420

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract translation: 根据实施例，提供了用于动态地建议提交给在线服务门户的问题的答案的机制和方法。 用于动态地建议提交给在线服务门户的问题的答案的这些机制和方法可以使得实施例能够以有限的用户输入来提供帮助文档建议。 实施例提供有限用户输入帮助文档搜索术语建议的能力可以使用户能够快速有效地找到有用的帮助文档。

公开(公告)号：US10671739B2

公开(公告)日：2020-06-02

申请号：US15873587

申请日：2018-01-17

Applicant: salesforce.com, inc.

Inventor： Ganesh Mathrubootham ,  Jeffrey M. Bartolotta ,  Reid A. Elliott

IPC: G06F21/00 ,  G06F21/60 ,  G06F8/60 ,  G06F21/31 ,  G06F21/10 ,  G06F8/36

Abstract: A method for securely sharing a common software package includes storing, within a database, a set of software packages associated with a first namespace, then storing, within the database, a common software package associated with the set of software packages. The common software package is obfuscated and includes an access modifier. A request to install a first software package selected from the set of software packages associated with the namespace is received by a subscriber. In response to the request from the subscriber, the system installs the first software package and the common software package in accordance with the access modifier.