公开(公告)号：US09563680B2

公开(公告)日：2017-02-07

申请号：US14982552

申请日：2015-12-29

Applicant: salesforce.com, inc.

Inventor： Santosh Mankala ,  Shuchun Yang ,  Scott Glaser ,  Poonguzhali Balasubramanian

IPC: G06F17/30

CPC classification number: G06F17/30569 ,  G06F17/30011

Abstract: A method for integrating a document from a first document repository to another document repository in a cloud computing environment is disclosed. The method embodiment includes receiving by a server a configuration setup file including information identifying a source document repository, a destination document repository located in a cloud computing environment, and at least one web portal. When an indication to upload a document from the source document repository to the destination document repository is received by the server, the server is configured to retrieve automatically the document from the source document repository, to convert automatically the document from a first format to a second format, and to transmit the converted document to the destination document repository, whereby the converted document is accessed via the at least one web portal.

Abstract translation: 公开了一种在云计算环境中将文档从第一文档仓库整合到另一个文档仓库的方法。 该方法实施例包括由服务器接收配置设置文件，该配置设置文件包括标识源文档仓库，位于云计算环境中的目的地文档仓库和至少一个门户网站的信息。 当服务器接收到从源文档存储库上传文档到目标文档存储库的指示时，服务器被配置为从源文档存储库自动检索文档，以将文档从第一格式自动转换为第二格式 格式化，并且将转换的文档发送到目的地文档库，由此经由至少一个门户网站访问转换的文档。

公开(公告)号：US20130246406A1

公开(公告)日：2013-09-19

申请号：US13874420

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract translation: 根据实施例，提供了用于动态地建议提交给在线服务门户的问题的答案的机制和方法。 用于动态地建议提交给在线服务门户的问题的答案的这些机制和方法可以使得实施例能够以有限的用户输入来提供帮助文档建议。 实施例提供有限用户输入帮助文档搜索术语建议的能力可以使用户能够快速有效地找到有用的帮助文档。

公开(公告)号：US20140059057A1

公开(公告)日：2014-02-27

申请号：US14066107

申请日：2013-10-29

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract translation: 根据实施例，提供了用于动态地建议提交给在线服务门户的问题的答案的机制和方法。 用于动态地建议提交给在线服务门户的问题的答案的这些机制和方法可以使得实施例能够以有限的用户输入来提供帮助文档建议。 实施例提供有限用户输入帮助文档搜索术语建议的能力可以使用户能够快速有效地找到有用的帮助文档。

公开(公告)号：US20130246927A1

公开(公告)日：2013-09-19

申请号：US13874395

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F3/0484

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

公开(公告)号：US20160132573A1

公开(公告)日：2016-05-12

申请号：US14982552

申请日：2015-12-29

Applicant: salesforce.com, inc.

Inventor： Santosh Mankala ,  Shuchun Yang ,  Scott Glaser ,  Poonguzhali Balasubramanian

IPC: G06F17/30

CPC classification number: G06F17/30569 ,  G06F17/30011

Abstract: A method for integrating a document from a first document repository to another document repository in a cloud computing environment is disclosed. The method embodiment includes receiving by a server a configuration setup file including information identifying a source document repository, a destination document repository located in a cloud computing environment, and at least one web portal. When an indication to upload a document from the source document repository to the destination document repository is received by the server, the server is configured to retrieve automatically the document from the source document repository, to convert automatically the document from a first format to a second format, and to transmit the converted document to the destination document repository, whereby the converted document is accessed via the at least one web portal.

公开(公告)号：US20130254671A1

公开(公告)日：2013-09-26

申请号：US13874387

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F3/0481

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

Abstract translation: 根据实施例，提供了用于执行与门户相关联的动作的机制和方法。 用于执行与门户相关联的动作的这些机制和方法可以实现改进的用户体验，增加的效率，优化的生产力等。

公开(公告)号：US09218423B2

公开(公告)日：2015-12-22

申请号：US13874420

申请日：2013-04-30

Applicant: salesforce.com, inc

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

公开(公告)号：US09195760B2

公开(公告)日：2015-11-24

申请号：US14066107

申请日：2013-10-29

Applicant: SALESFORCE.COM, INC.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

CPC classification number: G06F17/30675 ,  G06F17/3053 ,  G06F17/3064 ,  G06F17/30864 ,  G06F17/30867

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract translation: 根据实施例，提供了用于动态地建议提交给在线服务门户的问题的答案的机制和方法。 用于动态地建议提交给在线服务门户的问题的答案的这些机制和方法可以使得实施例能够以有限的用户输入来提供帮助文档建议。 实施例提供有限用户输入帮助文档搜索术语建议的能力可以使用户能够快速有效地找到有用的帮助文档。

公开(公告)号：US20160042057A1

公开(公告)日：2016-02-11

申请号：US14918456

申请日：2015-10-20

Applicant: salesforce.com, inc.

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30

Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

公开(公告)号：US20130254180A1

公开(公告)日：2013-09-26

申请号：US13874384

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC

Inventor： Patrick McFarlane ,  Ganesh Mathrubootham ,  Shuchun Yang

IPC: G06F17/30 ,  G06F3/0481

CPC classification number: G06F16/954 ,  G06F3/0481 ,  G06F3/0484

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.