公开(公告)号：US20240104569A1

公开(公告)日：2024-03-28

申请号：US17955228

申请日：2022-09-28

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Rohit Turumella ,  Yehonatah Afek ,  Chun-Che Wang ,  Leslie McFadden ,  Thomas Doan

IPC: G06Q20/40 ,  G06Q30/06

CPC classification number: G06Q20/4016 ,  G06Q30/0617 ,  G06Q30/0635

Abstract: An online concierge system facilitates a checkout bypass process for shoppers. The online concierge system detects when the shopper procuring an order for a customer is ready to exit the warehouse after obtaining the items in the order. The online concierge system applies a trained risk model to automatically determining whether to initiate an audit of the shopper. Responsive to determining to initiate the audit, the online concierge system invokes an auditing process. The online concierge system receives, via an auditor application, verification of the order from the auditor mobile application. Responsive to the verification, the online concierge system completes the order and generates routing instructions via the shopper mobile application for facilitating delivery by the shopper to the customer.

公开(公告)号：US20230316350A1

公开(公告)日：2023-10-05

申请号：US17853619

申请日：2022-06-29

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Benjamin Knight ,  Benjamin Peyrot ,  Djordje Gluhovic ,  Rohit Turumella ,  Alice Han

IPC: G06Q30/04 ,  G06Q20/20 ,  G06Q40/00

CPC classification number: G06Q30/04 ,  G06Q20/207 ,  G06Q40/10

Abstract: An online concierge system requests an image of a receipt of an order from a picker after the picker fulfills the order at a store. The online concierge system performs image processing on the image of the receipt and uses machine learning and optical character recognition to determine a tax amount paid for the order and a confidence score associated with the tax amount. The online concierge system may use the machine learning model for segmenting extracted text in the image of the receipt into tokens. The online concierge system may then determine at least one token associated with a tax item and the tax amount associated with the tax item. The online concierge system communicates the tax amount to the store for reimbursement based on the tax amount and the confidence score.