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公开(公告)号:US20230216927A1
公开(公告)日:2023-07-06
申请号:US18089974
申请日:2022-12-28
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Christopher Geiger Parker , Sumedha Arvind Kshirsagar , James Alexander Stanton , Aaron Takayanagi Barnet , Venkatesh Kancharla , Gregory Michael Hart
IPC: H04L67/306 , H04M1/72433 , G06Q10/10 , H04M3/533 , H04M3/42 , G10L15/26 , H04W4/80
CPC classification number: H04L67/306 , H04M1/72433 , G06Q10/10 , H04M3/53366 , H04M3/42238 , H04M2203/556 , G10L15/26 , H04W4/80 , H04M2250/74
Abstract: Systems and methods for sender profile and/or recipient profile disambiguation and/or confirmation are disclosed. In instances where a sender profile is not indicated by a user sending a communication from a communal device, heuristic data may be utilized to infer the sender profile. Similar heuristic data may also be used when selection of the sender profile is associated with a low confidence level. Heuristic data may also be used to infer the recipient profile when the user does not indicate the recipient profile or when selection of the recipient profile is associated with a low confidence. Various confirmations may result from the sender and recipient profile disambiguation.
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公开(公告)号:US20210144230A1
公开(公告)日:2021-05-13
申请号:US17101662
申请日:2020-11-23
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Christopher Geiger Parker , Sumedha Arvind Kshirsagar , James Alexander Stanton , Aaron Takayanagi Barnet , Venkatesh Kancharla , Gregory Michael Hart
IPC: H04L29/08 , G06Q10/10 , H04M3/42 , H04M3/533 , H04M1/72433
Abstract: Systems and methods for sender profile and/or recipient profile disambiguation and/or confirmation are disclosed. In instances where a sender profile is not indicated by a user sending a communication from a communal device, heuristic data may be utilized to infer the sender profile. Similar heuristic data may also be used when selection of the sender profile is associated with a low confidence level. Heuristic data may also be used to infer the recipient profile when the user does not indicate the recipient profile or when selection of the recipient profile is associated with a low confidence. Various confirmations may result from the sender and recipient profile disambiguation.
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公开(公告)号:US10706843B1
公开(公告)日:2020-07-07
申请号:US15454832
申请日:2017-03-09
Applicant: Amazon Technologies, Inc.
Inventor: Someshwaran Elangovan , Aparna Nandyal , Venkatesh Kancharla , Arun Rajendran , Sumedha Arvind Kshirsagar , Christopher Geiger Parker
Abstract: Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.
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公开(公告)号:US11915707B1
公开(公告)日:2024-02-27
申请号:US17346916
申请日:2021-06-14
Applicant: Amazon Technologies, Inc.
Inventor: Jeff Bradley Beal , Kevin Robert Charter , Ajay Gopalakrishnan , Sumedha Arvind Kshirsagar , Nishant Kumar
CPC classification number: G10L17/00 , G06F3/167 , G10L15/22 , G10L2015/223
Abstract: A speech recognition platform configured to receive an audio signal that includes speech from a user and perform automatic speech recognition (ASR) on the audio signal to identify ASR results. The platform may identify: (i) a domain of a voice command within the speech based on the ASR results and based on context information associated with the speech or the user, and (ii) an intent of the voice command. In response to identifying the intent, the platform may perform multiple actions corresponding to this intent. The platform may select a target action to perform, and may engage in a back-and-forth dialog to obtain information for completing the target action. The action may include streaming audio to the device, setting a reminder for the user, purchasing an item on behalf of the user, making a reservation for the user or launching an application for the user.
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公开(公告)号:US11657812B2
公开(公告)日:2023-05-23
申请号:US17030445
申请日:2020-09-24
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Brian Oliver , Sumedha Arvind Kshirsagar , Gregory Michael Hart , Ran Mokady
IPC: G10L15/00 , G10L15/22 , G06F3/16 , G10L15/26 , G06F16/683 , H04L51/226 , H04L67/63 , G10L13/08 , G10L15/02 , G10L15/18 , G10L17/06 , G10L17/22 , G10L17/00 , H04L51/02
CPC classification number: G10L15/22 , G06F3/167 , G06F16/685 , G10L13/08 , G10L15/02 , G10L15/1815 , G10L15/26 , G10L17/06 , G10L17/22 , H04L51/226 , H04L67/63 , G10L17/00 , G10L2015/223 , H04L51/02
Abstract: Methods and systems for providing message playback using a shared electronic device is described herein. In response to receiving a request to output messages, a speech-processing system may determine a group account associated with a requesting device, and may determine messages stored by a message data store for the group account. Speaker identification processing may also be performed to determine a speaker of the request. A user account associated with the speaker, and messages stored for the user account, may be determined. A summary response indicating the user account's messages and the group account's message may then be generated such that the user account messages are identified prior to the group account's messages. The messages may then be analyzed to determine an appropriate voice user interface for the requester such that the playback of the messages using a shared electronic device is more natural and conversational.
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公开(公告)号:US20210110823A1
公开(公告)日:2021-04-15
申请号:US17030445
申请日:2020-09-24
Applicant: Amazon Technologies, Inc.
Inventor: Christo Frank Devaraj , Brian Oliver , Sumedha Arvind Kshirsagar , Gregory Michael Hart , Ran Mokady
IPC: G10L15/22 , G06F3/16 , G10L15/26 , G06F16/683 , H04L12/58 , H04L29/08 , G10L13/08 , G10L15/02 , G10L15/18 , G10L17/06 , G10L17/22
Abstract: Methods and systems for providing message playback using a shared electronic device is described herein. In response to receiving a request to output messages, a speech-processing system may determine a group account associated with a requesting device, and may determine messages stored by a message data store for the group account. Speaker identification processing may also be performed to determine a speaker of the request. A user account associated with the speaker, and messages stored for the user account, may be determined. A summary response indicating the user account's messages and the group account's message may then be generated such that the user account messages are identified prior to the group account's messages. The messages may then be analyzed to determine an appropriate voice user interface for the requester such that the playback of the messages using a shared electronic device is more natural and conversational.
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公开(公告)号:US20200349943A1
公开(公告)日:2020-11-05
申请号:US16878315
申请日:2020-05-19
Applicant: Amazon Technologies, Inc.
Inventor: Someshwaran Elangovan , Aparna Nandyal , Venkatesh Kancharla , Arun Rajendran , Sumedha Arvind Kshirsagar , Christopher Geiger Parker
Abstract: Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.
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公开(公告)号:US10706854B2
公开(公告)日:2020-07-07
申请号:US15694999
申请日:2017-09-04
Applicant: Amazon Technologies, Inc.
Inventor: Nishant Kumar , David Robert Thomas , Sumedha Arvind Kshirsagar , Vikas Jain , Jeff Bradley Beal , Ajay Gopalakrishnan , Shishir Sridhar Bharathi
IPC: G10L15/22 , G10L17/00 , G10L15/183 , G10L15/18
Abstract: Features are disclosed for performing functions in response to user requests based on contextual data regarding prior user requests. Users may engage in conversations with a computing device in order to initiate some function or obtain some information. A dialog manager may manage the conversations and store contextual data regarding one or more of the conversations. Processing and responding to subsequent conversations may benefit from the previously stored contextual data by, e.g., reducing the amount of information that a user must provide if the user has already provided the information in the context of a prior conversation. Additional information associated with performing functions responsive to user requests may be shared among applications, further improving efficiency and enhancing the user experience.
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公开(公告)号:US20180012601A1
公开(公告)日:2018-01-11
申请号:US15694999
申请日:2017-09-04
Applicant: Amazon Technologies, Inc.
Inventor: Nishant Kumar , David Robert Thomas , Sumedha Arvind Kshirsagar , Vikas Jain , Jeff Bradley Beal , Ajay Gopalakrishnan , Shishir Sridhar Bharathi
IPC: G10L17/00 , G10L15/18 , G10L15/183 , G10L15/22
Abstract: Features are disclosed for performing functions in response to user requests based on contextual data regarding prior user requests. Users may engage in conversations with a computing device in order to initiate some function or obtain some information. A dialog manager may manage the conversations and store contextual data regarding one or more of the conversations. Processing and responding to subsequent conversations may benefit from the previously stored contextual data by, e.g., reducing the amount of information that a user must provide if the user has already provided the information in the context of a prior conversation. Additional information associated with performing functions responsive to user requests may be shared among applications, further improving efficiency and enhancing the user experience.
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公开(公告)号:US11688402B2
公开(公告)日:2023-06-27
申请号:US16919745
申请日:2020-07-02
Applicant: Amazon Technologies, Inc.
Inventor: Nishant Kumar , David Robert Thomas , Sumedha Arvind Kshirsagar , Vikas Jain , Jeff Bradley Beal , Ajay Gopalakrishnan , Shishir Sridhar Bharathi
IPC: G10L15/22 , G10L17/00 , G10L15/183 , G10L15/18
CPC classification number: G10L17/00 , G10L15/18 , G10L15/183 , G10L15/22 , G10L2015/223 , G10L2015/228
Abstract: Features are disclosed for performing functions in response to user requests. Natural Language Understanding (“NLU”) processing may be performed to generate command data that represents a subject of an utterance. The command data may be sent to an application that causes presentation of first output content in a first modality at a first time in response to receiving the command data, and generates second output content in a second modality different from the first modality, wherein the second output content is associated with the first output content. The second output content may be presented in the second modality at a second time subsequent to the first time.
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