公开(公告)号：US12143343B1

公开(公告)日：2024-11-12

申请号：US17532958

申请日：2021-11-22

Applicant: Amazon Technologies, Inc.

Inventor： Swaminathan Sivasubramanian ,  Vasanth Philomin ,  Ganesh Kumar Gella ,  Santosh Kumar Ameti ,  Meghana Puvvadi ,  Manikya Pavan Kiran Pothukuchi ,  Harshal Pimpalkhute ,  Rama Krishna Sandeep Pokkunuri ,  Yahor Pushkin ,  Roger Scott Jenke ,  Yaser Al-Onaizan ,  Yi Zhang ,  Saab Mansour ,  Salvatore Romeo

IPC: H04L51/02 ,  G06F9/54

Abstract: A system receives one or more transcripts of communications between entities. The system identifies a requested action in the communications based at least in part on a mapping between the requested action and an application programming interface. The system identifies one or more statements eliciting information, based on parameters to the application programming interface. The system generates a definition of an artificial agent based, at least in part, on the requested action and the one more statements eliciting information.

公开(公告)号：US11869495B2

公开(公告)日：2024-01-09

申请号：US16925045

申请日：2020-07-09

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G10L15/18 ,  G06Q30/0601 ,  G10L15/30 ,  G10L13/00

CPC classification number: G10L15/22 ,  G06Q30/0621 ,  G06Q30/0635 ,  G10L13/00 ,  G10L15/1815 ,  G10L15/30 ,  G10L15/1807 ,  G10L2015/223

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.

公开(公告)号：US20240153501A1

公开(公告)日：2024-05-09

申请号：US18401970

申请日：2024-01-02

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G06Q30/0601 ,  G10L13/00 ,  G10L15/18 ,  G10L15/30

CPC classification number: G10L15/22 ,  G06Q30/0621 ,  G06Q30/0635 ,  G10L13/00 ,  G10L15/1815 ,  G10L15/30 ,  G10L15/1807 ,  G10L2015/223

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.

公开(公告)号：US10720157B1

公开(公告)日：2020-07-21

申请号：US16007691

申请日：2018-06-13

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G10L13/04 ,  G10L15/18 ,  G06Q30/06 ,  G10L15/30

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.