公开(公告)号：US10950231B1

公开(公告)日：2021-03-16

申请号：US16121283

申请日：2018-09-04

Applicant: Amazon Technologies, Inc.

Inventor： Mark Conrad Kockerbeck ,  John Peach ,  Kevin Boehm ,  Tina Orooji ,  Ian Christopher Suttle ,  Robert Pulciani

IPC: G10L15/22 ,  G10L15/18 ,  G10L15/26

Abstract: Techniques for selecting a skill, to respond to a user input, using skill rankings are described. A skill's ranking may be determined in different manners. In one example, a skill's ranking may be determined based on a number of different users inputting commands that invoke the skill over a period of time. In another example, a skill's ranking may be determined based on a number of different devices that capture user inputs that invoke the skill over a period of time. A system may determine whether to automatically enable a skill (e.g., without user input received after the original user input), or ask the user whether the skill should be enabled, based on the skill's ranking. Moreover, a system may use a skill's ranking to determine whether to interact with a user, to enable the skill, using a graphical user interface or a voice user interface.

公开(公告)号：US11869495B2

公开(公告)日：2024-01-09

申请号：US16925045

申请日：2020-07-09

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G10L15/18 ,  G06Q30/0601 ,  G10L15/30 ,  G10L13/00

CPC classification number: G10L15/22 ,  G06Q30/0621 ,  G06Q30/0635 ,  G10L13/00 ,  G10L15/1815 ,  G10L15/30 ,  G10L15/1807 ,  G10L2015/223

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.

公开(公告)号：US20240153501A1

公开(公告)日：2024-05-09

申请号：US18401970

申请日：2024-01-02

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G06Q30/0601 ,  G10L13/00 ,  G10L15/18 ,  G10L15/30

CPC classification number: G10L15/22 ,  G06Q30/0621 ,  G06Q30/0635 ,  G10L13/00 ,  G10L15/1815 ,  G10L15/30 ,  G10L15/1807 ,  G10L2015/223

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.

公开(公告)号：US10720157B1

公开(公告)日：2020-07-21

申请号：US16007691

申请日：2018-06-13

Applicant: Amazon Technologies, Inc.

Inventor： Saiprasad Satya Kapila ,  Antonio Melis ,  Manikya Pavan Kiran Pothukuchi ,  Steven Rabuchin ,  Robert Pulciani ,  Robert William Serr

IPC: G10L15/22 ,  G10L13/04 ,  G10L15/18 ,  G06Q30/06 ,  G10L15/30

Abstract: Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.