公开(公告)号：US20210081903A1

公开(公告)日：2021-03-18

申请号：US17105169

申请日：2020-11-25

Applicant: Avaya Inc.

Inventor： Krishna Kishore Dhara ,  Venkatesh Krishnaswamy ,  Sarangkumar Jagdishchandra Anajwala

IPC: G06Q10/10

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for contextual calendaring. Contextual calendaring can schedule meetings with varying states of blocking time slots based on users' behavior with respect to the participants, topics, and tasks or context of the meeting. For example, host H invites A for a meeting with the text “we must demo our ‘one-click video’ on Friday.” The contextual calendaring system knows that A isn't available on Friday, so can prioritize the task for A on Friday relative to the demo participants and schedule a ‘firm hold’ or can suggest an alternative person based on the topic and prior context who is available for the demo. The system can mine context information, and identify, based on the context information, a desired attendee and a priority. The system can place a soft hold on the calendar for the desired attendee based on the priority.

公开(公告)号：US20150128058A1

公开(公告)日：2015-05-07

申请号：US14072344

申请日：2013-11-05

Applicant: AVAYA INC.

Inventor： Sarangkumar Jagdishchandra Anajwala

IPC: H04L29/08 ,  G06F3/0484 ,  G06F3/0481

CPC classification number: H04L67/22 ,  G06F3/04842 ,  G06F16/9562 ,  G06Q10/10 ,  H04L67/025 ,  H04L67/42 ,  H04M1/27455

Abstract: Disclosed herein are systems, methods, and computer-readable storage media for identifying, providing, and launching predictive actions, as well as remote device based predictive actions. An example system identifies a communication event such as a calendar event, an incoming communication, an outgoing communication, or a scheduled communication. The system identifies a context for the communication event, and retrieves, based on the context, an action performed by a user at a previous instance of the communication event. The system retrieves the action from a set of actions associated with at least part of the context, and wherein the action exceeds a threshold affinity with the context. The system presents, via a user interface, a selectable user interface object to launch the action. Upon receiving a selection of the selectable user interface object, the system can launch the action.

Abstract translation: 本文公开了用于识别，提供和启动预测动作以及基于远程设备的预测动作的系统，方法和计算机可读存储介质。 示例系统识别诸如日历事件，传入通信，传出通信或调度通信的通信事件。 系统识别通信事件的上下文，并且基于上下文检索在通信事件的先前实例处由用户执行的动作。 系统从与上下文的至少一部分相关联的一组动作中检索动作，并且其中该动作超出与上下文的阈值亲和度。 系统通过用户界面呈现可选择的用户界面对象来启动动作。 在接收到可选择的用户界面对象的选择之后，系统可以启动动作。

公开(公告)号：US20140372162A1

公开(公告)日：2014-12-18

申请号：US13918356

申请日：2013-06-14

Applicant: Avaya Inc.

Inventor： Krishna Kishore Dhara ,  Venkatesh KRISHNASWAMY ,  Sarangkumar Jagdishchandra Anajwala

IPC: G06Q10/10

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for contextual calendaring. Contextual calendaring can schedule meetings with varying states of blocking time slots based on users' behavior with respect to the participants, topics, and tasks or context of the meeting. For example, host H invites A for a meeting with the text “we must demo our ‘one-click video’ on Friday.” The contextual calendaring system knows that A isn't available on Friday, so can prioritize the task for A on Friday relative to the demo participants and schedule a ‘firm hold’ or can suggest an alternative person based on the topic and prior context who is available for the demo. The system can mine context information, and identify, based on the context information, a desired attendee and a priority. The system can place a soft hold on the calendar for the desired attendee based on the priority.

Abstract translation: 这里公开了用于上下文日历的系统，方法和非暂时的计算机可读存储介质。 内容相关日历可以根据用户对参与者，主题和任务或会议背景的行为来安排具有不同状态的阻止时段的会议。 例如，主持人H邀请A参加会议，文字“我们必须在星期五展示我们的”一键式视频“。”上下文日历系统知道A在星期五不可用，因此可以将任务放在A上 星期五相对于演示参与者，并安排“坚定持有”，或者可以根据可用于演示的主题和先前上下文建议另一个人。 该系统可以挖掘上下文信息，并且基于上下文信息来识别期望的参加者和优先级。 该系统可以根据优先级对所需参加者的日历进行软保持。