- 专利标题: Systems and processes to manage multiple modes of communication
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申请号: US14922344申请日: 2015-10-26
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公开(公告)号: US09736664B2公开(公告)日: 2017-08-15
- 发明人: Kwok Wai Cheung , Peter P. Tong , C. Douglass Thomas
- 申请人: IpVenture, Inc.
- 申请人地址: US CA Los Altos
- 专利权人: IpVenture, Inc.
- 当前专利权人: IpVenture, Inc.
- 当前专利权人地址: US CA Los Altos
- 主分类号: H04M1/725
- IPC分类号: H04M1/725 ; H04W4/00 ; H04W4/14 ; G06Q10/10 ; H04M3/436 ; H04W4/16 ; H04W4/12
摘要:
A computer-implemented system and method to manage the communication of a user are disclosed. In one embodiment, when a person tries to electronically convey a message to the user, the status of the user, the identity of the person, and the urgency of the message can be identified. The access priority of the person can be determined based on the person's identity. Then, the message can be managed using one or more rules and in view of the status of the user, the access priority of the person and the urgency of the message.
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