An intermediary device may be configured to allow an authorized visitor to access a secure facility (such as a home) on behalf of an owner. The intermediary device may generate an authenticator and provide the authenticator to a service provider, who may then present the authenticator to the intermediary device upon arriving at the facility. The intermediary device may unlock or open, or lock and close, any doors within the facility as necessary in order to grant access to a specific portion of the facility and restrict access to other portions of the facility. The intermediary device may also capture, or cause the capture of, images or other data regarding actions taken by the service provider, and establish a communications channel with the owner for the exchange of information or data regarding such actions, or any events or conditions of the facility.