摘要:
A system and method are disclosed for synthesizing speech based on a selected speech act. A method includes modifying synthesized speech of a spoken dialogue system, by (1) receiving a user utterance, (2) analyzing the user utterance to determine an appropriate speech act, and (3) generating a response of a type associated with the appropriate speech act, wherein in linguistic variables in the response are selected, based on the appropriate speech act.
摘要:
Disclosed herein are systems, methods, and computer-readable media for troubleshooting based on a probability distribution model. The method for troubleshooting based on a probability distribution model includes establishing a speech-based channel of interaction, establishing at least one non-speech-based channel of interaction, maintaining a probability distribution over time for each of a plurality of component variables describing the state of the product or service and state of the conversation, and troubleshooting a product or service by responding based on the probability distribution.
摘要:
Systems, methods and computer-readable media associated with using a divergence metric to evaluate user simulations in a spoken dialog system. The method employs user simulations of a spoken dialog system and includes aggregating a first set of one or more scores from a real user dialog, aggregating a second set of one or more scores from a simulated user dialog associated with a user model, determining a similarity of distributions associated with each of the first set and the second set, wherein the similarity is determined using a divergence metric that does not require any assumptions regarding a shape of the distributions. It is preferable to use a Cramér-von Mises divergence.