公开(公告)号：US10719563B2

公开(公告)日：2020-07-21

申请号：US15290360

申请日：2016-10-11

Applicant: salesforce.com, inc.

Inventor： Leo Tenenblat ,  Marko Koosel ,  Thomas Sola ,  Siuling Ku ,  Andrew Tran ,  Ning Song ,  Doug Chasman

IPC: G06F15/173 ,  G06F16/951 ,  G06F16/957 ,  G06F16/2457 ,  H04L12/24 ,  H04L12/26

Abstract: A method for providing information to a mobile handheld device from a database system is provided. The method embodiment includes receiving by a node hosting an information management service a request for data. The request is received from a network enabled mobile handheld device that has intermittent network connectivity. The information management service is configured for identifying unrequested anticipated data based on the requested data. In an embodiment, the anticipated data is identified based on a data request pattern associated with the requested data. Once identified, the requested data and the anticipated data is retrieved from a database system. The requested data and at least a portion of the anticipated data is sent to the network enabled mobile handheld device via a network. By providing anticipated data along with requested data, a mobile user has direct access to unrequested anticipated data when network connectivity is interrupted.

公开(公告)号：US20170053030A1

公开(公告)日：2017-02-23

申请号：US15290360

申请日：2016-10-11

Applicant: salesforce.com, inc.

Inventor： Leo Tenenblat ,  Marko Koosel ,  Thomas Sola ,  Siuling Ku ,  Andrew Tran ,  Ning Song ,  Doug Chasman

IPC: G06F17/30 ,  H04L12/24 ,  H04L12/26

Abstract: A method for providing information to a mobile handheld device from a database system is provided. The method embodiment includes receiving by a node hosting an information management service a request for data. The request is received from a network enabled mobile handheld device that has intermittent network connectivity. The information management service is configured for identifying unrequested anticipated data based on the requested data. In an embodiment, the anticipated data is identified based on a data request pattern associated with the requested data. Once identified, the requested data and the anticipated data is retrieved from a database system. The requested data and at least a portion of the anticipated data is sent to the network enabled mobile handheld device via a network. By providing anticipated data along with requested data, a mobile user has direct access to unrequested anticipated data when network connectivity is interrupted.

Abstract translation: 提供了一种从数据库系统向移动手持设备提供信息的方法。 方法实施例包括由信息管理服务的节点接收对数据的请求。 从具有间歇性网络连接的网络启用的移动手持设备接收该请求。 信息管理服务被配置为基于所请求的数据来识别未请求的预期数据。 在一个实施例中，基于与所请求的数据相关联的数据请求模式来识别预期数据。 一旦被识别，从数据库系统检索所请求的数据和预期的数据。 所请求的数据和至少一部分预期数据经由网络发送到启用网络的移动手持设备。 通过提供预期数据以及所请求的数据，当网络连接中断时，移动用户可以直接访问未请求的预期数据。