公开(公告)号：US20200311637A1

公开(公告)日：2020-10-01

申请号：US16366922

申请日：2019-03-27

Applicant: salesforce.com, inc.

Inventor： Utsavi Benani ,  Zhidong Ke ,  Scott W. Bishel ,  Praveen Innamuri ,  Kevin Terusaki ,  Shan-Cheng Ho

IPC: G06Q10/06 ,  G06Q30/00 ,  G06F16/17 ,  G06F16/908 ,  G06F9/50 ,  G06F9/54

Abstract: Described is a method and system for verifying the end-to-end distribution of messages within an on-demand services platform. To provide the ability to monitor and trace such messages, the system may include a specialized and queryable datastore (or database) that allows the system to track the distribution and acknowledgement of messages throughout the services platform. Accordingly, a specialized verification process may be initiated to query the database to verify the receipt of a message has been acknowledged by various components within the system. In addition, the verification process may automatically retry the distribution the messages to ensure particular downstream components have received the message. Accordingly, the system alleviates the need to manual re-crawl various message source to ensure the end-to-end distribution of such messages.

公开(公告)号：US11488082B2

公开(公告)日：2022-11-01

申请号：US16366922

申请日：2019-03-27

Applicant: salesforce.com, inc.

Inventor： Utsavi Benani ,  Zhidong Ke ,  Scott W. Bishel ,  Praveen Innamuri ,  Kevin Terusaki ,  Shan-Cheng Ho

IPC: G06Q10/06 ,  G06F9/54 ,  G06F16/908 ,  G06F16/17 ,  G06Q30/00 ,  G06F9/50

Abstract: Described is a method and system for verifying the end-to-end distribution of messages within an on-demand services platform. To provide the ability to monitor and trace such messages, the system may include a specialized and queryable datastore (or database) that allows the system to track the distribution and acknowledgement of messages throughout the services platform. Accordingly, a specialized verification process may be initiated to query the database to verify the receipt of a message has been acknowledged by various components within the system. In addition, the verification process may automatically retry the distribution the messages to ensure particular downstream components have received the message. Accordingly, the system alleviates the need to manual re-crawl various message source to ensure the end-to-end distribution of such messages.