公开(公告)号：US20160246467A1

公开(公告)日：2016-08-25

申请号：US14630976

申请日：2015-02-25

Applicant: salesforce.com, inc.

Inventor： Daniel Everett Jemiolo ,  Joel Benjamin Allen ,  Ryan Eric Smith

IPC: G06F3/0484 ,  G06F17/30

CPC classification number: G06F16/22 ,  G06Q10/0633 ,  G06Q10/103

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for automatically generating a walkthrough of an application or an online service. For example, a database storing data objects identifying walkthrough stages can be maintained. Each walkthrough stage can be associated with one or more features of an application or a service. An identification of a first feature of a first application or service can be received. It can be determined that the first feature is associated with a first user interface layout of the application when presented in a user interface of a computing device. One or more of the walkthrough stages can be identified as being relevant based on the first user interface layout and one or more data objects in the database. The one or more relevant walkthrough stages can be processed to generate a walkthrough. The walkthrough can be stored as a data file in a database of a database system. The walkthrough can be configured to be accessed via the data network and interacted with using the computing device.

Abstract translation: 公开了用于自动生成应用程序或在线服务的演练的系统，装置，方法和计算机程序产品的示例。 例如，可以保持存储识别穿越级的数据对象的数据库。 每个演练阶段可以与应用程序或服务的一个或多个特征相关联。 可以接收第一应用或服务的第一特征的标识。 当在计算设备的用户界面中呈现时，可以确定第一特征与应用的第一用户界面布局相关联。 可以基于第一用户界面布局和数据库中的一个或多个数据对象来将一个或多个演练阶段识别为相关的。 可以处理一个或多个相关的演练阶段以产生演练。 演练可以作为数据文件存储在数据库系统的数据库中。 演练可以被配置为通过数据网络访问并与计算设备进行交互。

公开(公告)号：US20170139656A1

公开(公告)日：2017-05-18

申请号：US14942188

申请日：2015-11-16

Applicant: salesforce.com, inc.

Inventor： Heather Nicole Sterling ,  Ryan Eric Smith ,  Joel Benjamin Allen

IPC: G06F3/14 ,  G06F3/0484 ,  H04L29/06 ,  G06F9/44

CPC classification number: G06F3/14 ,  G06F9/453 ,  H04L65/4069 ,  H04L65/4084

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for streaming a walkthrough for an application or an online service. A database storing data objects identifying walkthroughs and walkthrough stages can be maintained. A request can be received from a first computing device of an author of a first walkthrough. A first walkthrough stage of the first walkthrough can be generated. The first walkthrough stage can comprise an interactive demonstration of a first feature of the application or online service. The first walkthrough stage can be caused to be displayed in a first user interface at a second computing device of a user interacting with the first walkthrough. Input can be received from the second computing device. It can be determined that the user has performed an interaction with the first feature. A visual indicator can be caused to be displayed in a second user interface at the first computing device. The visual indicator can indicate that the user has performed the interaction with the first feature.