公开(公告)号：US20210082009A1

公开(公告)日：2021-03-18

申请号：US16573497

申请日：2019-09-17

Applicant: salesforce.com, inc.

Inventor： Michael STARUKHIN ,  Cassandra FUNK ,  Richard FARAH ,  Daryn COX ,  Steven DEROCHEMONT

IPC: G06Q30/04 ,  G06F9/451

Abstract: Disclosed herein are system, method, and device embodiments for implementing an order management graphical user interface (GUI). An application service may monitor completion of a workflow associated with a purchase order, generate a GUI layout associated with the purchase order, the GUI layout including a graphical workflow frame dimensioned to present a predicted amount of graphical representations associated with the workflow, and a detailed information frame. Further, the application service may generate a first graphical representation representing the purchase order and the order status, generate a graphical area corresponding to an operation of the plurality of operations for providing the product to the customer, determine performance of the operation based on the monitoring, generate a second graphical representation within the graphical area based on the performance of the operation, and generate a connection item between the first graphical representation and the second graphical representation.

公开(公告)号：US20200034767A1

公开(公告)日：2020-01-30

申请号：US16046511

申请日：2018-07-26

Applicant: Salesforce.com, inc.

Inventor： Michael STARUKHIN ,  Richard FARAH

IPC: G06Q10/06 ,  G06N5/02 ,  G06F3/0484

Abstract: A computer-implemented method in a visualization module is provided. The visualization module comprises a processor configured by programming instructions encoded in non-transient computer readable media. The method comprises: receiving, by the processor from a user interface, a request for a visualization of decision steps made in an order allocation process; retrieving, by the processor from a database system, a plurality of data items belonging to the same order that identify rules applied at each decision step in the order allocation process, parameters used during rule application, and decisions resulting from rule application; generating, by the processor using the retrieved data items, a visualization that identifies the decision made at each decision step; and causing the visualization to be displayed on the user interface.