公开(公告)号：US20160232543A1

公开(公告)日：2016-08-11

申请号：US15014863

申请日：2016-02-03

Applicant: salesforce.com, Inc.

Inventor： Jayesh Govindarajan ,  Naren Chittar

IPC: G06Q30/02 ,  G06N5/04

CPC classification number: G06Q30/0202

Abstract: A predictive demand system receives a request from a client device to predict interest for an item. The predictive demand system identifies a description of the item included with the request. The predictive demand system identifies topics included in the description and calculates a topic score for each identified topic. If trend information is available for an identified topic, the topic score is determined based on the trend information of the topic. If trend information is not available for the identified topic, the topic score is determined based on trend information of related topics. The predictive demand system determines a predictive score for the item based on the topic scores of the topics included in the item description. The predictive score indicates predicted interest in the item.

Abstract translation: 预测需求系统接收来自客户机设备的请求以预测项目的兴趣。 预测需求系统识别包含在请求中的项目的描述。 预测需求系统识别描述中包括的主题，并计算每个识别的主题的主题分数。 如果趋势信息可用于识别的主题，则基于主题的趋势信息来确定主题得分。 如果趋势信息对于识别的主题不可用，则主题得分基于相关主题的趋势信息确定。 预测需求系统基于项目描述中包括的主题的主题分数确定项目的预测分数。 预测分数表示该项目的预期兴趣。

公开(公告)号：US20170286978A1

公开(公告)日：2017-10-05

申请号：US15085808

申请日：2016-03-30

Applicant: salesforce.com, inc.

Inventor： Jayesh Govindarajan ,  Naren Chittar

IPC: G06Q30/02 ,  G06Q50/00 ,  G06F17/30

CPC classification number: G06Q30/0202 ,  G06F16/24578 ,  G06F16/951 ,  G06Q30/0276 ,  G06Q50/01

Abstract: A trend system generates external trend information for different topics that may be related to merchant items offered by a merchant. External trend information is generated based on content items obtained from sources that are separate from the merchant. Periodically the trend system determines an interest growth rate for a topic based on the external trend information. If the interest growth rate determined for the topic is above an interest threshold, the trend system recommends to the merchant starting a campaign related to the topic.