公开(公告)号：US20220070127A1

公开(公告)日：2022-03-03

申请号：US17500659

申请日：2021-10-13

Applicant: salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh KHUC ,  Ben CRONIN ,  Matthew CHAN ,  Christopher MASTERSON ,  David ENGELBERG ,  Diana BERLIN ,  Merwan HADE ,  John Arlan BROCK ,  Andrew CHUNG ,  Justin EDMUND ,  Norris LEE

IPC: H04L12/58

Abstract: Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.