公开(公告)号：US11288280B2

公开(公告)日：2022-03-29

申请号：US16683932

申请日：2019-11-14

Applicant: salesforce.com, inc.

Inventor： Prithvi Krishnan Padmanabhan ,  Lik Mui

IPC: G06F16/25 ,  H04L9/32 ,  G06F16/23 ,  G06Q30/00 ,  G06K9/00

Abstract: Systems, methods, and apparatuses for implementing consumer data validation, matching, and merging across tenants with optional verification prompts utilizing blockchain technologies in conjunction with a cloud based computing environment are described herein. For example, according to one embodiment there is a system having at least a processor and a memory therein executing within a host organization and having therein, means for: operating multiple cloud platforms on behalf of a plurality of merchants, in which each of the multiple cloud platforms store customer records on behalf of the plurality of merchants; retrieving a first customer record associated with a first tenant of the host organization using one of the multiple cloud platforms; retrieving a second customer record for comparison with the first customer record, in which the second customer record is either a customer record from any of the multiple cloud platforms which is associated with a second tenant of the host organization or a customer record associated with the first tenant from a different one of the multiple cloud platforms; determining at least a partial match exists for the first customer record and the second customer record and generating a candidate record with a proposed data merge of the first and second customer records; creating a new global ID for a user represented by the generated candidate record; issuing a transaction to the blockchain with a new asset embodying the candidate record; and subjecting the new asset to consensus by one of: (i) the user represented by the candidate record, (ii) the first tenant, (iii) the second tenant, or any combination thereof. Other related embodiments are disclosed.