-
公开(公告)号：US20230091248A1
公开(公告)日：2023-03-23
申请号：US17448301
申请日：2021-09-21
Applicant: salesforce.com, inc.
Inventor： Shuoqiang Kevin Wang , Devra Struzenberg , Battugs Chadraa , Wei-chen Wang , Wen Zhai , Pen Cheung Chu , Utkarsh Jain , Amber Bouabdallah
Abstract: Techniques are described for assigning users to swarms based on skill and generating recommendations for increasing skill proficiency. In some implementations, a request specifying a set of requirements for completing a task includes at least one required skill, optionally in combination with a required minimum proficiency value(s). Metrics can be generated based on statistical analysis of instances in which a task is at least one of: (i) assigned to a user who is not associated with a required skill, (ii) assigned to a user whose proficiency value is below a required minimum proficiency value, or (iii) assigned after a delay due to unavailability of a user who is associated with a required skill. The computer system can identify a first skill for improving the metrics, identify a user for becoming associated with the first skill, and send a notification recommending an online learning resource relating to the first skill.
-
公开(公告)号：US11042529B2
公开(公告)日：2021-06-22
申请号：US15803555
申请日：2017-11-03
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Kevin Wang , Devra Struzenberg , Zhongyu Ma , Xin Li , Ronald Liu , Carla Ferreira , Amber Murray , Le Gao
Abstract: Disclosed herein are system, method, and computer program product embodiments system of migration and validation. An embodiment operates by receiving an indication of a plurality of documents for migration from a legacy data format to a new data format of a computing system. A first set of data statistics corresponding to a selected one of the subset of documents prior to a performance of the migration, and a second set of data statistics corresponding to the selected document after the performance of the migration are determined. Both the first set of data statistics and the second set of data statistics side-by-side for the selected document are displayed. An indication whether the migration is validated or invalidated is received.
-
公开(公告)号：US10970268B2
公开(公告)日：2021-04-06
申请号：US15803555
申请日：2017-11-03
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Kevin Wang , Devra Struzenberg , Zhongyu Ma , Xin Li , Ronald Liu , Carla Ferreira , Amber Murray , Le Gao
Abstract: Disclosed herein are system, method, and computer program product embodiments system of migration and validation. An embodiment operates by receiving an indication of a plurality of documents for migration from a legacy data format to a new data format of a computing system. A first set of data statistics corresponding to a selected one of the subset of documents prior to a performance of the migration, and a second set of data statistics corresponding to the selected document after the performance of the migration are determined. Both the first set of data statistics and the second set of data statistics side-by-side for the selected document are displayed. An indication whether the migration is validated or invalidated is received.
-
-
Search Results
3
records
(took 0.009 seconds)
