公开(公告)号：US20180095958A1

公开(公告)日：2018-04-05

申请号：US15651500

申请日：2017-07-17

Applicant: salesforce.com, inc.

Inventor： Christopher John Nicholls ,  Christopher Shawn Collings

IPC: G06F17/30 ,  G06Q50/00

CPC classification number: G06F16/40 ,  G06F16/313 ,  G06F16/3329 ,  G06F16/337 ,  G06F16/437 ,  G06F16/951 ,  G06Q50/01

Abstract: A topic profile may be generated based on several words/phrases. The topic profile may include social media content items such as a social media post from a variety of social media sources. The topic profile may be presented to a user via a user interface that displays the one or more included/excluded words/phrases that may form the basis of a query for the topic profile. The user interface may display one or more representative social media content items and/or a word cloud of words/phrases related to the query. A user may select one or more words/phrases in the word cloud and/or one or more social media content items to be included in and/or excluded from the topic profile. The implementations disclosed herein may allow rapid filtering of a potentially large group of content items from potentially disparate social media sources.

公开(公告)号：US10726063B2

公开(公告)日：2020-07-28

申请号：US15651500

申请日：2017-07-17

Applicant: salesforce.com, inc.

Inventor： Christopher John Nicholls ,  Christopher Shawn Collings

IPC: H04L12/00 ,  G06F13/00 ,  G06F16/40 ,  G06F16/31 ,  G06F16/335 ,  G06F16/435 ,  G06F16/951 ,  G06F16/332 ,  G06Q50/00

Abstract: A topic profile may be generated based on several words/phrases. The topic profile may include social media content items such as a social media post from a variety of social media sources. The topic profile may be presented to a user via a user interface that displays the one or more included/excluded words/phrases that may form the basis of a query for the topic profile. The user interface may display one or more representative social media content items and/or a word cloud of words/phrases related to the query. A user may select one or more words/phrases in the word cloud and/or one or more social media content items to be included in and/or excluded from the topic profile. The implementations disclosed herein may allow rapid filtering of a potentially large group of content items from potentially disparate social media sources.

公开(公告)号：US09710468B2

公开(公告)日：2017-07-18

申请号：US14477210

申请日：2014-09-04

Applicant: salesforce.com, inc.

Inventor： Christopher John Nicholls ,  Christopher Shawn Collings

IPC: G06F17/30 ,  G06Q50/00

CPC classification number: G06F17/30017 ,  G06F17/30035 ,  G06F17/30616 ,  G06F17/30654 ,  G06F17/30702 ,  G06F17/30864 ,  G06Q50/01

Abstract: A topic profile may be generated based on several words/phrases. The topic profile may include social media content items such as a social media post from a variety of social media sources. The topic profile may be presented to a user via a user interface that displays the one or more included/excluded words/phrases that may form the basis of a query for the topic profile. The user interface may display one or more representative social media content items and/or a word cloud of words/phrases related to the query. A user may select one or more words/phrases in the word cloud and/or one or more social media content items to be included in and//or excluded from the topic profile. The implementations disclosed herein may allow rapid filtering of a potentially large group of content items from potentially disparate social media sources.

公开(公告)号：US20160070762A1

公开(公告)日：2016-03-10

申请号：US14477210

申请日：2014-09-04

Applicant: salesforce.com, inc.

Inventor： Christopher John Nicholls ,  Christopher Shawn Collings

IPC: G06F17/30

CPC classification number: G06F17/30017 ,  G06F17/30035 ,  G06F17/30616 ,  G06F17/30654 ,  G06F17/30702 ,  G06F17/30864 ,  G06Q50/01

Abstract: A topic profile may be generated based on several words/phrases. The topic profile may include social media content items such as a social media post from a variety of social media sources. The topic profile may be presented to a user via a user interface that displays the one or more included/excluded words/phrases that may form the basis of a query for the topic profile. The user interface may display one or more representative social media content items and/or a word cloud of words/phrases related to the query. A user may select one or more words/phrases in the word cloud and/or one or more social media content items to be included in and/or excluded from the topic profile. The implementations disclosed herein may allow rapid filtering of a potentially large group of content items from potentially disparate social media sources.

Abstract translation: 可以基于几个单词/短语来生成主题简档。 主题简档可以包括社交媒体内容项目，例如来自各种社交媒体源的社交媒体帖子。 主题简档可以经由用户界面呈现给用户，用户界面显示可以形成主题简档的查询的基础的一个或多个所包括/排除的单词/短语。 用户界面可以显示与查询相关的一个或多个代表性社交媒体内容项和/或单词/短语的单词云。 用户可以选择单词云中的一个或多个单词/短语和/或要包括在主题简档中和/或从该主题简档中排除的一个或多个社交媒体内容项。 本文公开的实施方案可以允许从潜在的不同社交媒体源快速过滤潜在的大量内容项目。