公开(公告)号：US20200267102A1

公开(公告)日：2020-08-20

申请号：US15929492

申请日：2020-05-05

Applicant: salesforce.com, Inc.

Inventor： Eli Spencer Hickox ,  Christianne Brittany Dennison

IPC: H04L12/58 ,  G06F40/166 ,  G06Q10/10 ,  G06F3/12 ,  G06Q10/06 ,  H04L29/06

Abstract: Methods and systems are provided for real-time blocking of content from an organization activity timeline of an organization. The content blocked can be, for example, activities, or contributions to those activities. The organization activity timeline is displayed within a user interface to show activities involving a particular external contact and one or more users of the organization. The disclosed methods and systems can be used to control which activities or contributions to activities are displayed in the organization activity timeline. One or more identifiers can be added to one or more blacklists. New activities are evaluated for inclusion in the organization activity timeline. Any new activity that includes an identifier (or contributions to that new activity) can be blocked so that it does not appear in the organization activity timeline.

公开(公告)号：US10686741B2

公开(公告)日：2020-06-16

申请号：US15638139

申请日：2017-06-29

Applicant: salesforce.com, inc.

Inventor： Eli Spencer Hickox ,  Christianne Brittany Dennison

IPC: G06Q10/10 ,  H04L12/58 ,  H04L29/06 ,  G06F40/166 ,  G06Q10/06 ,  G06F3/12

Abstract: Methods and systems are provided for real-time blocking of content from an organization activity timeline of an organization. The content blocked can be, for example, activities, or contributions to those activities. The organization activity timeline is displayed within a user interface to show activities involving a particular external contact and one or more users of the organization. The disclosed methods and systems can be used to control which activities or contributions to activities are displayed in the organization activity timeline. One or more identifiers can be added to one or more blacklists. New activities are evaluated for inclusion in the organization activity timeline. Any new activity that includes an identifier (or contributions to that new activity) can be blocked so that it does not appear in the organization activity timeline.

公开(公告)号：US10719811B2

公开(公告)日：2020-07-21

申请号：US15638143

申请日：2017-06-29

Applicant: salesforce.com, inc.

Inventor： Eli Spencer Hickox ,  Christianne Brittany Dennison

IPC: G06Q10/10 ,  G06F3/048 ,  G06F16/958

Abstract: Methods and systems are provided for retroactive removal of content from an organization activity timeline of an organization. The content removed can be, for example, past activities or contributions to those past activities. The organization activity timeline is displayed within a user interface to show activities involving a particular external contact and one or more users of the organization. The disclosed methods and systems can be used to control which activities, or contributions to activities, are displayed in the organization activity timeline. One or more identifiers can be added to one or more blacklists. Past activities that are part of the organization activity timeline can be evaluated to determine whether those past activities include the identifier. If so, those past activities (or contributions to those past activities) are removed from the organization activity timeline.