公开(公告)号：US11481184B2

公开(公告)日：2022-10-25

申请号：US17302172

申请日：2021-04-26

Applicant: salesforce.com, inc.

Inventor： Alan Molina ,  Carlos Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US11416211B2

公开(公告)日：2022-08-16

申请号：US17303753

申请日：2021-06-07

Applicant: salesforce.com, inc.

Inventor： Alan Molina ,  Carlos Jimenez ,  Chaitanya Malla

IPC: G06F3/048 ,  G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20210294566A1

公开(公告)日：2021-09-23

申请号：US17303753

申请日：2021-06-07

Applicant: salesforce.com, inc.

Inventor： Alan Molina ,  Carlos Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F3/0484 ,  G06F16/2455

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.

公开(公告)号：US20210247957A1

公开(公告)日：2021-08-12

申请号：US17302172

申请日：2021-04-26

Applicant: salesforce.com, inc.

Inventor： Alan Molina ,  Carlos Jimenez ,  Chaitanya Malla

IPC: G06F3/16 ,  G06F16/248 ,  G06F16/2455 ,  G06F3/0484

Abstract: Computing systems, database systems, and related conversational updating methods are provided for dynamically updating graphical user interfaces responsive to conversational user inputs received via a chatbot or other conversational interactions with a user. One method involves receiving a conversational user input from a conversation session graphical user interface display presented at a client device, identifying a desire to perform an action with respect to a database component based on the conversational user input, creating a database entry corresponding to the conversational user input, obtaining data corresponding to the conversational user input from a database communicatively coupled to the server, and providing an update to a second graphical user interface display at the client device in response to the conversational user input, wherein the update is influenced by the data corresponding to the conversational user input obtained from the database and reflects the desired action with respect to the database component.