公开(公告)号：US10904194B2

公开(公告)日：2021-01-26

申请号：US15700885

申请日：2017-09-11

Applicant: salesforce.com, inc.

Inventor： Bradley P. Robinson ,  Brandon Young ,  Arun Kamoji ,  Samuel Parsons ,  Ian Cruz ,  Lydia Yang

IPC: H04L12/58

Abstract: Disclosed herein are system, method, and computer program product embodiments for assigning a content item to a subscriber record. Embodiments include electing a subscriber record from a database and assigning a persona record to the selected subscriber record. Then, a first and a second content item are added to a content pool based on a first and a second rule, respectively, where the first and the second rule are applied based on the persona record. Embodiments also include ranking the first content item and the second content item based on a first priority value and a second priority value associated with the first and the second rule, respectively. Then, the first content item is assigned to the subscriber record based on the ranking.

公开(公告)号：US20200250690A1

公开(公告)日：2020-08-06

申请号：US16263083

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Samuel Winton Whitmore ,  Samuel Parsons ,  Bradley P. Robinson ,  Charles Heredia ,  Shacarah Gagnon-Kvale

IPC: G06Q30/02

Abstract: A server may be utilized as a content management server for receiving, validating, and formatting an object for use by a second server. The server may receive a selection of a digital communication message type, receive a set of content data corresponding to the selected message type and an indication of one or more target segments. Based on the selected communication message type, the server may validate the data. If the data is validated, then the server generates a communication message content payload object. The communication message content payload object is formatted based on the requirements of the second server, such that the second server may efficiently process the objects for distribution of communication messages using the data of the object. The second server may generate and transmit previews of messages to the first server, for review and approval by an authorized user.

公开(公告)号：US11695717B2

公开(公告)日：2023-07-04

申请号：US17114731

申请日：2020-12-08

Applicant: salesforce.com, inc.

Inventor： Bradley P. Robinson ,  Brandon Young ,  Arun Kamoji ,  Samuel Parsons ,  Ian Cruz ,  Lydia Yang

IPC: H04L51/00 ,  H04L51/226 ,  G06Q10/10 ,  G06Q30/02 ,  H04L67/50 ,  H04L51/08 ,  G06Q10/107

CPC classification number: H04L51/08 ,  G06Q10/107 ,  H04L51/00 ,  H04L51/226 ,  H04L67/535

Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email content engine. An embodiment operates by selecting a subscriber record from a database. The embodiment adds, i.e., stores, a first content item to a content pool based on a first rule in a set of rules, wherein the first rule is applied based on a characteristic of the content item or a persona record assigned to the subscriber record. The embodiments adds, i.e., stores, a second content item to the content pool based on a second rule in the set of rules. The embodiment ranks the first content item and the second content item in the content pool based on a first priority value and a second priority value. The embodiment assigns the first content item to the subscriber record based on the ranking.

公开(公告)号：US20210185000A1

公开(公告)日：2021-06-17

申请号：US17114731

申请日：2020-12-08

Applicant: salesforce.com, inc.

Inventor： Bradley P. Robinson ,  Brandon Young ,  Arun Kamoji ,  Samuel Parsons ,  Ian Cruz ,  Lydia Yang

IPC: H04L12/58

Abstract: Disclosed herein are system, method, and computer program product embodiments for a dynamic email content engine. An embodiment operates by selecting a subscriber record from a database. The embodiment adds a first content item to a content pool based on a first rule in a set of rules, wherein the first rule is applied based on a characteristic of the content item or a persona record assigned to the subscriber record. The embodiments adds a second content item to the content pool based on a second rule in the set of rules. The embodiment ranks the first content item and the second content item in the content pool based on a first priority value and a second priority value. The embodiment assigns the first content item to the subscriber record based on the ranking.

公开(公告)号：US10861032B2

公开(公告)日：2020-12-08

申请号：US16263083

申请日：2019-01-31

Applicant: salesforce.com, inc.

Inventor： Samuel Winton Whitmore ,  Samuel Parsons ,  Bradley P. Robinson ,  Charles Heredia ,  Shacarah Gagnon-Kvale

IPC: G06Q30/00 ,  G06Q30/02

Abstract: A server may be utilized as a content management server for receiving, validating, and formatting an object for use by a second server. The server may receive a selection of a digital communication message type, receive a set of content data corresponding to the selected message type and an indication of one or more target segments. Based on the selected communication message type, the server may validate the data. If the data is validated, then the server generates a communication message content payload object. The communication message content payload object is formatted based on the requirements of the second server, such that the second server may efficiently process the objects for distribution of communication messages using the data of the object. The second server may generate and transmit previews of messages to the first server, for review and approval by an authorized user.