公开(公告)号：US20230004478A1

公开(公告)日：2023-01-05

申请号：US17366144

申请日：2021-07-02

Applicant: salesforce.com, inc.

Inventor： Ben Susman ,  Christian Bayer ,  Sergei Babovich ,  Sanyogita Sudhir Ranade ,  Saurabh Lodha ,  Timothy Cassidy ,  Krishnamurthy Muralidhar ,  Derek Forrest ,  Bing Xia ,  Kevin Fairfax

IPC: G06F11/36 ,  G06F11/32 ,  G06F11/34 ,  G06F11/07

Abstract: Systems and methods are provided for performing, at a server, a stack trace of an application at a predetermined interval to generate a plurality of stack traces, where each stack trace of the plurality of stack traces is from a different point in time based on the predetermined interval. The stack trace is performed when the application is operating normally and when the application has had a failure. The plurality of stack traces stored are indexed by timestamp. The server may determine a state of the application based on at least one of the plurality of stack traces. The server may condense data for at least one of the plurality of stack traces that are indexed using predetermined failure scenarios for the application. The server may generate a report based on the condensed data and the state of the application, and may transmit the report for display.

公开(公告)号：US11520759B2

公开(公告)日：2022-12-06

申请号：US16396516

申请日：2019-04-26

Applicant: salesforce.com, inc.

Inventor： Christian Bayer ,  Sergei Babovich ,  Dmitry Babenko ,  Ben Susman ,  Shanmugavel Ponnusamy

IPC: G06F16/21 ,  G06F16/2458 ,  G06F16/2455 ,  G06F16/22

Abstract: Embodiments of the present invention include a method of processing time series metrics (TSM) data. The method includes receiving a TSM data point for a metric, the TSM data point indicating an identifier (ID) of the metric, getting a persistence policy associated with the metric, selecting a first resolution database according to the persistence policy, storing the TSM data point in the first resolution database, selecting a second resolution database according to the persistence policy; and when the second resolution database is defined, storing the TSM data point in a staging file for the second resolution database.