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公开(公告)号:US11855808B2
公开(公告)日:2023-12-26
申请号:US17162215
申请日:2021-01-29
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F. C. Anderson , Benjamin Joseph DeStephen
IPC: H04L12/66 , H04L65/1104 , H04M9/00
CPC classification number: H04L12/66 , H04L65/1104 , H04M9/002
Abstract: A system includes a customer network and a telephony server. The customer network is associated with an independent carrier (IC), a native carrier, or both. The customer network includes a call manager, a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway via the call manager. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.
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公开(公告)号:US20230137028A1
公开(公告)日:2023-05-04
申请号:US17515210
申请日:2021-10-29
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F. C. Anderson , Aaron Coffman , Benjamin Joseph DeStephen
Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.
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公开(公告)号:US11924376B2
公开(公告)日:2024-03-05
申请号:US17515210
申请日:2021-10-29
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F. C. Anderson , Aaron Coffman , Benjamin Joseph DeStephen
CPC classification number: H04M3/5116 , H04M3/42357
Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.
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公开(公告)号:US20240171678A1
公开(公告)日:2024-05-23
申请号:US18430266
申请日:2024-02-01
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F. C. Anderson , Aaron Coffman , Benjamin Joseph DeStephen
CPC classification number: H04M3/5116 , H04M3/42357
Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.
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公开(公告)号:US20240073061A1
公开(公告)日:2024-02-29
申请号:US18505548
申请日:2023-11-09
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F. C. Anderson , Benjamin Joseph DeStephen
IPC: H04L12/66 , H04L65/1104 , H04M9/00
CPC classification number: H04L12/66 , H04L65/1104 , H04M9/002
Abstract: A system includes a network and a telephony server. The network is associated with an independent carrier (IC), a native carrier, or both. The network includes a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.
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公开(公告)号:US20240015194A1
公开(公告)日:2024-01-11
申请号:US17859350
申请日:2022-07-07
Applicant: Zoom Video Communications, Inc.
Inventor: William Thomas Bernabe , Benjamin Joseph DeStephen
IPC: H04L65/403
CPC classification number: H04L65/403
Abstract: Systems and methods for collaborative chat messaging are provided herein. In an example, a system having a non-transitory computer-readable medium, a communications interface, and a processor is provided. The processor may execute instructions to establish a virtual meeting having a plurality of participants, each participant of the plurality of participants exchanging one or more audio streams via the virtual meeting. The processor may also execute instructions to transmit a collaborative message request to the plurality of participants, receive one or more collaborative message responses from each participant of a subset of the plurality of participants, and provide, to a first client device, the one or more collaborative message responses. The processor may also execute instructions to receive, from the first client device, an indication to release the one or more collaborative message responses and transmit, to the plurality of participants, the one or more collaborative message responses.
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公开(公告)号:US20240007565A1
公开(公告)日:2024-01-04
申请号:US17855287
申请日:2022-06-30
Applicant: Zoom Video Communications, Inc.
CPC classification number: H04M7/128 , H04M15/49 , H04M3/42289
Abstract: A software platform supports multiple carriers, such as telephony carriers or public switched telephone network (PSTN) carriers, and routes calls between devices associated with different carriers without having to route the calls through the different carriers. The software platform establishes or maintains the calls between the devices associated with different carriers by transmitting a portion of call data associated with call record information to the respective carriers, and a portion of the call data associated with media and signaling information to the destination device.
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公开(公告)号:US20220247600A1
公开(公告)日:2022-08-04
申请号:US17162215
申请日:2021-01-29
Applicant: Zoom Video Communications, Inc.
Inventor: Walter F.C. Anderson , Benjamin Joseph DeStephen
Abstract: A system includes a customer network and a telephony server. The customer network is associated with an independent carrier (IC), a native carrier, or both. The customer network includes a call manager, a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway via the call manager. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.
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