Cloud-based private branch exchange

    公开(公告)号:US11855808B2

    公开(公告)日:2023-12-26

    申请号:US17162215

    申请日:2021-01-29

    CPC classification number: H04L12/66 H04L65/1104 H04M9/002

    Abstract: A system includes a customer network and a telephony server. The customer network is associated with an independent carrier (IC), a native carrier, or both. The customer network includes a call manager, a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway via the call manager. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.

    Remote Emergency Call Initiation During Real-Time Communications

    公开(公告)号:US20230137028A1

    公开(公告)日:2023-05-04

    申请号:US17515210

    申请日:2021-10-29

    Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.

    Remote emergency call initiation during real-time communications

    公开(公告)号:US11924376B2

    公开(公告)日:2024-03-05

    申请号:US17515210

    申请日:2021-10-29

    CPC classification number: H04M3/5116 H04M3/42357

    Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.

    Facilitating A Remote Emergency Call During A Video Conference

    公开(公告)号:US20240171678A1

    公开(公告)日:2024-05-23

    申请号:US18430266

    申请日:2024-02-01

    CPC classification number: H04M3/5116 H04M3/42357

    Abstract: An emergency call is initiated on behalf of a remote user by another software user who determines that the remote software user is experiencing an emergency event. During a real-time communication, a remote emergency alert is received from a first client device associated with a first user. The remote emergency alert identifies a second user associated with a second client device while the first client device and the second client device are in communication via real-time communication software. Based on location information determined for the second client device responsive to the remote emergency alert, an emergency call is initiated with a public safety answering point local to the second client device for indicating an emergency event associated with the second user to the public safety answering point on behalf of the second user.

    Cloud-Based Call Routing
    5.
    发明公开

    公开(公告)号:US20240073061A1

    公开(公告)日:2024-02-29

    申请号:US18505548

    申请日:2023-11-09

    CPC classification number: H04L12/66 H04L65/1104 H04M9/002

    Abstract: A system includes a network and a telephony server. The network is associated with an independent carrier (IC), a native carrier, or both. The network includes a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.

    COLLABORATIVE CHAT MESSAGING FOR VIRTUAL MEETINGS

    公开(公告)号:US20240015194A1

    公开(公告)日:2024-01-11

    申请号:US17859350

    申请日:2022-07-07

    CPC classification number: H04L65/403

    Abstract: Systems and methods for collaborative chat messaging are provided herein. In an example, a system having a non-transitory computer-readable medium, a communications interface, and a processor is provided. The processor may execute instructions to establish a virtual meeting having a plurality of participants, each participant of the plurality of participants exchanging one or more audio streams via the virtual meeting. The processor may also execute instructions to transmit a collaborative message request to the plurality of participants, receive one or more collaborative message responses from each participant of a subset of the plurality of participants, and provide, to a first client device, the one or more collaborative message responses. The processor may also execute instructions to receive, from the first client device, an indication to release the one or more collaborative message responses and transmit, to the plurality of participants, the one or more collaborative message responses.

    Cloud-Based Private Branch Exchange

    公开(公告)号:US20220247600A1

    公开(公告)日:2022-08-04

    申请号:US17162215

    申请日:2021-01-29

    Abstract: A system includes a customer network and a telephony server. The customer network is associated with an independent carrier (IC), a native carrier, or both. The customer network includes a call manager, a telephone gateway, an internet gateway, a first device associated with the IC, and a second device associated with the native carrier. The first device communicates with the telephone gateway via the call manager. The second device communicates with the internet gateway. The telephony server is associated with the native carrier. The telephony server supports traffic from the first device and the second device. The telephony server includes a PBX and a session border controller (SBC). The SBC communicates with the telephone gateway via a session initiation protocol (SIP) trunk.

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