-
公开(公告)号:US20240362546A1
公开(公告)日:2024-10-31
申请号:US18767889
申请日:2024-07-09
CPC分类号: G06Q10/02 , G06Q30/0281 , H04W4/021
摘要: A method of managing a digital queue includes accessing an application; transmitting a request based on a mobile device scanning a code or receiving a selection of a uniform resource locator (URL); transmitting information regarding a user of the mobile device and a reason for the request; receiving a real-time status of the digital queue including a number of clients in the digital queue before the user, the number of clients based on received indications of scanning the code or selecting the URL by each of the number of clients; displaying a graphical user interface (GUI) to depict a confirmation page indicating that the user has been added to the digital queue; automatically updating the GUI based on the real-time status of the digital queue; and transmitting, in response to determining the mobile device is within a geolocation area, a notification indicating the user has arrived.
-
公开(公告)号:US11676080B1
公开(公告)日:2023-06-13
申请号:US17095414
申请日:2020-11-11
CPC分类号: G06Q10/02 , G06Q30/0281 , H04W4/021
摘要: A method, apparatus, and system of managing digital queues for multiple store locations are disclosed. A method includes receiving, by an enterprise computing system associated with the branch location, a request from a mobile device based on the mobile device navigating to a uniform resource locator (URL) from scanning a code associated with the branch location, in response to the request, causing a graphical user interface (GUI) to display on the mobile device that prompts a user for additional information regarding the request, receiving, from the mobile device via the GUI, the additional information including identity information regarding the user and a reason for the request, identifying a queue specific to the branch location based on the request and additional information, adding the user to the queue, and providing, by the enterprise computing system, a confirmation notification to the user indicating that the user has been added to the queue.
-
公开(公告)号:US20230274199A1
公开(公告)日:2023-08-31
申请号:US18142553
申请日:2023-05-02
CPC分类号: G06Q10/02 , H04W4/021 , G06Q30/0281
摘要: A method, apparatus, and system of managing digital queues for a location is disclosed. A method includes receiving a request from a mobile device based on the mobile device navigating to a uniform resource locator (URL) from scanning a code associated with the branch location; receiving, from the mobile device and via one or more selectable fields of a graphical user interface (GUI) depicted on the mobile device, information including identity information regarding a user and a reason for the request; identifying a queue specific to the branch location; and updating the GUI displayed on the mobile device to depict a confirmation page presenting a confirmation notification indicating that the user has been added to the digital queue. The confirmation page may include a dynamic area configured to update automatically, and the method further includes updating a computer at the branch location indicating the user has arrived.
-
公开(公告)号:US12056631B2
公开(公告)日:2024-08-06
申请号:US18142553
申请日:2023-05-02
CPC分类号: G06Q10/02 , G06Q30/0281 , H04W4/021
摘要: A method, apparatus, and system of managing digital queues for a location is disclosed. A method includes receiving a request from a mobile device based on the mobile device navigating to a uniform resource locator (URL) from scanning a code associated with the branch location; receiving, from the mobile device and via one or more selectable fields of a graphical user interface (GUI) depicted on the mobile device, information including identity information regarding a user and a reason for the request; identifying a queue specific to the branch location; and updating the GUI displayed on the mobile device to depict a confirmation page presenting a confirmation notification indicating that the user has been added to the digital queue. The confirmation page may include a dynamic area configured to update automatically, and the method further includes updating a computer at the branch location indicating the user has arrived.
-
-
-