公开(公告)号：US20150092567A1

公开(公告)日：2015-04-02

申请号：US14566988

申请日：2014-12-11

Applicant: VONAGE NETWORK, LLC

Inventor： Casem MAJD ,  Kenneth VIAUD ,  Marek RUSINSKI ,  Nirav KADAKIA

IPC: H04M7/00 ,  H04M15/00

CPC classification number: H04M7/0084 ,  H04L12/1482 ,  H04L12/2856 ,  H04L43/50 ,  H04M15/41 ,  H04M15/43 ,  H04M15/58

Abstract: The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.

Abstract translation: 本技术涉及将路由和秩信息整合到呼叫详细记录中的系统和方法。 系统接收与在第一通信设备和第二通信设备之间建立的通信相关的信息。 该信息包括至少包括路由标识符和秩标识符的建立的通信的路由信息​​。 系统将接收的路由标识符和秩标识符记录在为建立的通信生成的呼叫详细记录中。 可以分析路线和等级信息以用于各种目的，包括故障排除和质量改进。

公开(公告)号：US20150063347A1

公开(公告)日：2015-03-05

申请号：US14537372

申请日：2014-11-10

Applicant: Vonage Network, LLC

Inventor： Nirav KADAKIA ,  Chakrapani GORREPATI ,  Vishal PATEL ,  Zhiyu GUO

IPC: H04L29/06

CPC classification number: H04L65/80 ,  H04L41/0672 ,  H04L43/0835 ,  H04L43/087 ,  H04L43/50 ,  H04L65/105 ,  H04L65/1053 ,  H04L65/1073 ,  H04L69/40

Abstract: Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets.

Abstract translation: 解决互联网语音协议（VOIP）电话系统中的问题的方法包括收集关于网络事件的数据，分析数据，并在可能时采取纠正措施。 如果IP电话设备比VOIP电话系统更频繁地注册，其可以指示IP电话设备不必要地在代理服务之间跳转，则指示IP电话设备自己重新初始化。 如果IP电话设备从路由器的不同端口向代理服务器发送两个连续的活动注册消息，这可以指示路由器针孔在保持活着消息之间关闭，则指示IP电话设备发送保持活动注册消息 更频繁。 如果数据分组统计指示IP电话设备正在经历抖动问题，则指示IP电话设备增加用于输入数据分组的数据缓冲器的大小。

公开(公告)号：US20140211784A1

公开(公告)日：2014-07-31

申请号：US13754489

申请日：2013-01-30

Applicant: VONAGE NETWORK, LLC

Inventor： Casem MAJD ,  Kenneth VIAUD ,  Marek RUSINSKI ,  Nirav KADAKIA

IPC: H04L12/26

CPC classification number: H04L43/50 ,  H04L12/1482 ,  H04L45/123 ,  H04L45/54 ,  H04L67/327 ,  H04M15/41 ,  H04M15/43 ,  H04M15/58 ,  H04M15/8044

Abstract: The present technology is directed to systems and methods for integrating route and rank information into call detail records. The system receives information relating to a communication that is established between a first communication device and a second communication device. The information includes routing information for the established communication that includes at least a route identifier and a rank identifier. The system records the received route identifier and the rank identifier in a call detail record that is generated for the established communication. The route and rank information may be analyzed to for various purposes including troubleshooting and quality improvement.