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公开(公告)号:US11930133B2
公开(公告)日:2024-03-12
申请号:US17643912
申请日:2021-12-13
发明人: Kashif Khan , Danysel Barthelme , Ronald E. Collier, II , Ertao Li , Steve L. Padilla , Gaurav Patel , Shawn R. Pugh , Shujaat Ali Siddique , Daniel L. Walker , John Cao Vinh Nguyen
CPC分类号: H04M3/54 , H04M3/42195
摘要: A device may determine that a failure occurred in an emergency call between a public-safety answering point (PSAP) and a first user device associated with an emergency caller, and may identify, based on determining the failure, one of a first option, a second option, or a third option for redirecting an emergency callback to a contact of the emergency caller. The device may cause, when the first option is identified, the emergency callback to be redirected to a second user device associated with the contact of the emergency caller, and may cause, when the first option is identified, a bearer path to be established between the PSAP and the second user device for the emergency callback.