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公开(公告)号：US11494793B2
公开(公告)日：2022-11-08
申请号：US16861083
申请日：2020-04-28
发明人： Xavier Mestres , Alfonso de la Nuez , Albert Recolons , Francesc del Castillo , Jordi Ibañez , Anna Barba , Andrew Jensen
IPC分类号： G06Q30/02 , G06F3/0482 , G06F16/50 , G06F3/04845
摘要： Systems and methods for generating, administering and analyzing a click test study are provided. This includes uploading a static image and selecting portions of the static image as answers. The study author also generates a prompt for a participant, which is then presented, along with the static image. The participant then clicks with a cursor, or other selection mechanism, and the selection location(s) are recorded. Delay between the prompt display and the click is measuring in some embodiments. The recorded clicks are used to generate a heat map when aggregated with the results of other users. Likewise, the at least one click location may be compared to the selected portions to generate success metrics. In addition to the regular heat map, a high-contrast negative image heat map may likewise be generated.
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公开(公告)号：US20210019213A1
公开(公告)日：2021-01-21
申请号：US16991958
申请日：2020-08-12
IPC分类号： G06F11/07 , G06N20/00 , G06F16/2458
摘要： Systems and methods for AI assisted analysis of a user experience study are provided. A study objective (a goal of the study) and data relating to all possible navigation routes within a digital interface are received. Simulated clickstreams for navigating from any state of the digital interface to the study objective are generated. This simulated clickstream data is then used to train one or more machine learning models to determine a most efficient path to achieve the study objective from any state of the digital interface. Subsequently, study results from many different participants is received. Key events are then identified within the study results. Additionally, the likelihood of failure for each of the plurality of study results is predicted using the machine learning model, and information density of the plurality of study results is determined.
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公开(公告)号：US20230244708A1
公开(公告)日：2023-08-03
申请号：US18154023
申请日：2023-01-12
发明人： Xavier Mestres , Alfonso de la Nuez , Albert Recolons , Francesc del Castillo , Jordi Ibañez , Anna Barba , Andrew Jensen
IPC分类号： G06F16/432 , G06N3/08 , G06F16/483
CPC分类号： G06F16/432 , G06N3/08 , G06F16/483 , G06Q30/0203
摘要： Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns that are present. The transcription is then linked to the video/screen capture chronology, so that automatic scrolling is enabled, clip selection from the transcription, and searching to a video time is possible. There is improvements to user experience question generation, review of study results, and in managing the study participants.
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公开(公告)号：US11526428B2
公开(公告)日：2022-12-13
申请号：US17325102
申请日：2021-05-19
摘要： A system for performing remote usability testing of a website includes a module for generating particular tasks, a module for moderating a session with a number of participants, and a module for receiving usability data. The system further includes an analytics module for analyzing the received usability data. The module for generating the particular tasks includes a research server configured to interface with user experience researchers and storing multiple testing modules for selecting qualified participants from the number of participants and for generating the particular tasks having research metrics associated with a target web site. In an embodiment, the research server randomly assigns one or more of the multiple testing modules to one of the participants. The multiple testing modules may include card sorting studies for optimizing a web site's architecture or layout.
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公开(公告)号：US20210407312A1
公开(公告)日：2021-12-30
申请号：US17339893
申请日：2021-06-04
发明人： Xavier Mestres , Michal Kijowski , Szymon Kups , Maciej Sobiepanek , Juan Rafael Lopez , Bartosz Galuszka , Jordi Ibañez , Francesc del Castillo , Albert Recolons
摘要： Systems and methods for monitored usability testing are provided. A participant is identified, scheduled and their system is checked for suitability. The participant is placed in a waiting room and asked to present their screen. A video thumbnail is displayed over the shared screen. The participant is presented with a unique link and added into the study session to complete a task. The task may include any of a navigation activity, a questionnaire, a click test, and a card sorting activity. A set of note takers and/or observers are present in the study, but their presence is not known to the participant. The only interaction the participant has is between the study prompts and questions, and with one or more moderators. The study moderator(s), observer(s) and not taker(s) are all able to communicate with one another over a private channel.
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公开(公告)号：US11562013B2
公开(公告)日：2023-01-24
申请号：US16860653
申请日：2020-04-28
发明人： Xavier Mestres , Alfonso de la Nuez , Albert Recolons , Francesc del Castillo , Jordi Ibañez , Anna Barba , Andrew Jensen
IPC分类号： G06Q10/00 , G06F16/432 , G06N3/08 , G06F16/483 , G06Q30/02
摘要： Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns that are present. The transcription is then linked to the video/screen capture chronology, so that automatic scrolling is enabled, clip selection from the transcription, and searching to a video time is possible. There is improvements to user experience question generation, review of study results, and in managing the study participants.
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公开(公告)号：US20200327156A1
公开(公告)日：2020-10-15
申请号：US16860653
申请日：2020-04-28
发明人： Xavier Mestres , Alfonso de la Nuez , Albert Recolons , Francesc del Castillo , Jordi Ibañez , Anna Barba , Andrew Jensen
IPC分类号： G06F16/432 , G06F16/483 , G06N3/08
摘要： Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns that are present. The transcription is then linked to the video/screen capture chronology, so that automatic scrolling is enabled, clip selection from the transcription, and searching to a video time is possible. There is improvements to user experience question generation, review of study results, and in managing the study participants.
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公开(公告)号：US11941039B2
公开(公告)日：2024-03-26
申请号：US18154023
申请日：2023-01-12
发明人： Xavier Mestres , Alfonso de la Nuez , Albert Recolons , Francesc del Castillo , Jordi Ibañez , Anna Barba , Andrew Jensen
IPC分类号： G06Q10/00 , G06F16/432 , G06F16/483 , G06N3/08 , G06Q30/0203
CPC分类号： G06F16/432 , G06F16/483 , G06N3/08 , G06Q30/0203
摘要： Systems and methods for transcription analysis of a recording are provided. The recording includes an audio and screenshot/video portion. The audio portion is transcribed using a machine learned model. Models may be selected by the recording quality and potentially accents or other speech patterns that are present. The transcription is then linked to the video/screen capture chronology, so that automatic scrolling is enabled, clip selection from the transcription, and searching to a video time is possible. There is improvements to user experience question generation, review of study results, and in managing the study participants.
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公开(公告)号：US11016877B2
公开(公告)日：2021-05-25
申请号：US16879717
申请日：2020-05-20
摘要： A remote website participant activity tracker accesses, at a participant device, codes including a virtual tracking code, a task display code, a response collection code, and a card-sorting redirection code. The task display code includes a plurality of tasks associated with a target website displayed at the participant device. The plurality of tasks includes one or more card sorting study for optimizing an architecture and a layout of the target web site. The card sorting study can be randomized to save time and cost.
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公开(公告)号：US20200349060A1
公开(公告)日：2020-11-05
申请号：US16879717
申请日：2020-05-20
IPC分类号： G06F11/36
摘要： A system for performing remote usability testing of a website includes a module for generating particular tasks, a module for moderating a session with a number of participants, and a module for receiving usability data. The system further includes an analytics module for analyzing the received usability data. The module for generating the particular tasks includes a research server configured to interface with user experience researchers and storing multiple testing modules for selecting qualified participants from the number of participants and for generating the particular tasks having research metrics associated with a target web site. In an embodiment, the research server randomly assigns one or more of the multiple testing modules to one of the participants. The multiple testing modules may include card sorting studies for optimizing a web site's architecture or layout.
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