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公开(公告)号：US20230148343A1
公开(公告)日：2023-05-11
申请号：US17453998
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
CPC classification number: G06Q30/0611 , G06Q30/08 , H04L65/80
Abstract: A multi-channel message exchange system selects a service provider that is best suited to deliver each individual message for customers of the message exchange system. The message exchange system selects a service provider based on customer criteria provided by the customer, data structures provided by the service providers, quality scores describing performance of the service providers, channels used by the service providers to deliver messages, or any suitable combination thereof. The message exchange system may select the service provider that provides the best combination of quality of service, value, and delivery channel given the customer's specific needs. The data structures may geographic jurisdictions in which the service provider provides message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US12184746B2
公开(公告)日：2024-12-31
申请号：US18237884
申请日：2023-08-24
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US12165184B2
公开(公告)日：2024-12-10
申请号：US17453998
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
IPC: G06Q30/00 , G06Q30/0601 , G06Q30/08 , H04L45/85 , H04L65/80
Abstract: A multi-channel message exchange system selects a service provider that is best suited to deliver each individual message for customers of the message exchange system. The message exchange system selects a service provider based on customer criteria provided by the customer, data structures provided by the service providers, quality scores describing performance of the service providers, channels used by the service providers to deliver messages, or any suitable combination thereof. The message exchange system may select the service provider that provides the best combination of quality of service, value, and delivery channel given the customer's specific needs. The data structures may geographic jurisdictions in which the service provider provides message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US20240137409A1
公开(公告)日：2024-04-25
申请号：US18401274
申请日：2023-12-29
Applicant: Twilio Inc.
Inventor： Peter Michael Janovsky , Marcus Carlsson , Andrei Osochenko
IPC: H04L67/1008 , H04L45/00 , H04L45/42 , H04L47/122
CPC classification number: H04L67/1008 , H04L45/38 , H04L45/42 , H04L47/122
Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for routing provider queues. A method includes receiving a plurality of feedback data each associated with one of a plurality of routing providers, each of the plurality of feedback data indicating whether messages allocated to a corresponding routing provider were successfully delivered, determining a conversion rate for each routing provider based on corresponding feedback data, determining a congestion level for each routing provider based on a rate at which messages are dequeued from a message queue of a corresponding routing provider, and determining a performance level of each routing provider based on the corresponding conversion rate and the corresponding congestion level
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公开(公告)号：US20230403344A1
公开(公告)日：2023-12-14
申请号：US18237884
申请日：2023-08-24
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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Patent Agency Ranking
公开(公告)号：US20230144118A1
公开(公告)日：2023-05-11
申请号：US17454001
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
CPC classification number: H04L51/066 , G06Q30/0611 , H04W4/14
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US20250061498A1
公开(公告)日：2025-02-20
申请号：US18933341
申请日：2024-10-31
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
IPC: G06Q30/0601 , G06Q30/08 , H04L45/85 , H04L65/80
Abstract: A multi-channel message exchange system selects a service provider that is best suited to deliver each individual message for customers of the message exchange system. The message exchange system selects a service provider based on customer criteria provided by the customer, data structures provided by the service providers, quality scores describing performance of the service providers, channels used by the service providers to deliver messages, or any suitable combination thereof. The message exchange system may select the service provider that provides the best combination of quality of service, value, and delivery channel given the customer's specific needs. The data structures may geographic jurisdictions in which the service provider provides message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US11902361B2
公开(公告)日：2024-02-13
申请号：US17558572
申请日：2021-12-21
Applicant: Twilio Inc.
Inventor： Peter Michael Janovsky , Marcus Carlsson , Andrei Osochenko
IPC: H04L67/1008 , H04L47/122 , H04L45/00 , H04L45/42
CPC classification number: H04L67/1008 , H04L45/38 , H04L45/42 , H04L47/122
Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for routing provider queues. A message routing system receives a request to transmit a message to a destination device and selects a first routing provider from a plurality of routing providers that each have a separate message queue of a plurality of message queues, wherein the first routing provider is selected based on one or more characteristics of each of the plurality of routing providers. The message routing system adds the message into a first message queue designated to the first routing provider, and causes the message to be dequeued from the first message queue to the first routing provider for delivery to the destination device.
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公开(公告)号：US11778069B2
公开(公告)日：2023-10-03
申请号：US17454001
申请日：2021-11-08
Applicant: Twilio Inc.
Inventor： Chloe Chen , Peter Michael Janovsky
Abstract: A customer of a multi-channel message exchange system provides criteria for selecting a service provider using an application programming interface (API). The multi-channel message exchange system selects a service provider that is best suited to deliver each individual message, via a network, for the customer. The message exchange system selects a service provider based on customer criteria, service provider data structures, and other information. The criteria may include a maximum value, a minimum quality score, a maximum latency, or any suitable combination thereof. The data structures may include geographic jurisdictions in which the service provider provides network-based message delivery, channels through which the service provider is willing to deliver messages, or any suitable combination thereof.
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公开(公告)号：US20220224632A1
公开(公告)日：2022-07-14
申请号：US17558572
申请日：2021-12-21
Applicant: Twilio Inc.
Inventor： Peter Michael Janovsky , Marcus Carlsson , Andrei Osochenko
IPC: H04L45/12 , H04L45/42 , H04L45/00 , H04L47/122
Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for routing provider queues. A message routing system receives a request to transmit a message to a destination device and selects a first routing provider from a plurality of routing providers that each have a separate message queue of a plurality of message queues, wherein the first routing provider is selected based on one or more characteristics of each of the plurality of routing providers. The message routing system adds the message into a first message queue designated to the first routing provider, and causes the message to be dequeued from the first message queue to the first routing provider for delivery to the destination device.
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