公开(公告)号：US11068964B2

公开(公告)日：2021-07-20

申请号：US15191891

申请日：2016-06-24

Applicant: TENCENT TECHNOLOGY (SHENZHEN) COMPANY LIMITED

Inventor： Yang Chen ,  Qingdong Yin ,  Jianming Yao ,  Jinshan Tang

IPC: G06Q30/06 ,  H04L29/14 ,  G06Q20/14 ,  G06Q40/02 ,  G06Q30/04 ,  G06Q20/12

Abstract: A method for processing a service request is provided, which includes: assigning, by a server, an identifier to a service request; if processing of a first service times out, marking a processing state as a first processing state, if the processing does not time out and the processing succeeds, continuously processing the second service, and if the processing times out, marking the processing state as a second processing state; and querying for the processing state of the service request according to the identifier regularly, acquiring a processing result of the service request, and sending the processing result to the user terminal, the processing result including a first processing result corresponding to the first service and a second processing result corresponding to the second service, where when it is queried that the second processing result is unsuccessful, an identifier is reassigned to the service request.