公开(公告)号：US20220321614A1

公开(公告)日：2022-10-06

申请号：US17710312

申请日：2022-03-31

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Angela Opoku-Agyemang ,  Christine Johnson ,  Kristina Seymour ,  Chad A Greer ,  Amit Gupta ,  Sujitha Thekkin Kattil Sankaran

IPC: H04L65/1093 ,  H04L65/403 ,  G06Q30/00

Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.

公开(公告)号：US11824905B2

公开(公告)日：2023-11-21

申请号：US17710312

申请日：2022-03-31

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Angela Opoku-Agyemang ,  Christine Johnson ,  Kristina Seymour ,  Chad A Greer ,  Amit Gupta ,  Sujitha Thekkin Kattil Sankaran

IPC: H04L65/1093 ,  G06Q30/01 ,  H04L65/403

CPC classification number: H04L65/1093 ,  G06Q30/01 ,  H04L65/403

Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.

公开(公告)号：US12218988B2

公开(公告)日：2025-02-04

申请号：US18484944

申请日：2023-10-11

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Angela Opoku-Agyemang ,  Christine Johnson ,  Kristina Seymour ,  Chad A Greer ,  Amit Gupta ,  Sujitha Thekkin Kattil Sankaran

IPC: H04L65/1093 ,  G06Q30/01 ,  H04L65/403

Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.

公开(公告)号：US20240039968A1

公开(公告)日：2024-02-01

申请号：US18484944

申请日：2023-10-11

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Angela Opoku-Agyemang ,  Christine Johnson ,  Kristina Seymour ,  Chad A. Greer ,  Amit Gupta ,  Sujitha Thekkin Kattil Sankaran

IPC: H04L65/1093 ,  G06Q30/01 ,  H04L65/403

CPC classification number: H04L65/1093 ,  G06Q30/01 ,  H04L65/403

Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.