公开(公告)号：US09300699B2

公开(公告)日：2016-03-29

申请号：US14155871

申请日：2014-01-15

Applicant: Shoretel, Inc.

Inventor： Fen-Chung Kung ,  Jesse Eugene Russell ,  Anish Sankalia ,  Hopeton S. Walker ,  Spencer C. Wang

IPC: H04M3/42 ,  H04L29/06 ,  H04M3/54 ,  H04M7/00 ,  H04M1/725

CPC classification number: H04L65/1096 ,  H04M1/72583 ,  H04M3/54 ,  H04M7/006

Abstract: A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone if an active call forwarding profile is not found. However, if an active call forwarding profile is found, the call forwarding information is sent to the call manager. The call is routed to at least a third telephone based on the call forwarding information.

公开(公告)号：US09167097B2

公开(公告)日：2015-10-20

申请号：US13944600

申请日：2013-07-17

Applicant: Shoretel, Inc.

Inventor： Fen-Chung Kung ,  Anish Sankalia ,  Spencer C. Wang ,  Jesse E. Russell

IPC: H04L12/66 ,  H04M3/54 ,  H04L29/06 ,  H04M7/00 ,  H04L29/12

CPC classification number: H04M3/543 ,  H04L29/06027 ,  H04L29/12066 ,  H04L61/1511 ,  H04L65/1026 ,  H04L65/1036 ,  H04L65/1069 ,  H04M7/0066

Abstract: A method and apparatus provide multiple telephone lines using a single directory number. A method and apparatus associate multiple directory numbers with multiple telephone lines. A broadband residential gateway (BRG) is a user interface to a broadband communication system providing packetized telephone service and other media services. The BRG can provide greeting and message features. A greeting may instruct a caller to select a name or extension which is associated with a party the caller is attempting to reach. Also, a message, played after the greeting, may further instruct the caller.

Abstract translation: 方法和装置使用单个目录号提供多条电话线。 一种方法和装置将多个电话号码与多条电话线相关联。 宽带住宅网关（BRG）是提供分组电话服务和其他媒体服务的宽带通信系统的用户界面。 BRG可以提供问候和留言功能。 问候语可以指示呼叫者选择与呼叫者试图到达的一方相关联的名称或分机。 此外，在问候之后播放的消息可以进一步指示呼叫者。

公开(公告)号：US20140126429A1

公开(公告)日：2014-05-08

申请号：US14155871

申请日：2014-01-15

Applicant: Shoretel, Inc.

Inventor： Fen-Chung Kung ,  Jesse Eugene Russell ,  Anish Sankalia ,  Hopeton S. Walker ,  Spencer C. Wang

IPC: H04L29/06 ,  H04M3/54 ,  H04M1/725

CPC classification number: H04L65/1096 ,  H04M1/72583 ,  H04M3/54 ,  H04M7/006

Abstract: A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone if an active call forwarding profile is not found. However, if an active call forwarding profile is found, the call forwarding information is sent to the call manager. The call is routed to at least a third telephone based on the call forwarding information.

Abstract translation: 公开了一种用于在IP电话网络中提供呼叫转移的方法和系统。 首先，当拨打来自第二电话的第一电话的电话号码时，呼叫正在路由到呼叫管理器。 然后启动与负责第一个电话的BRG的呼叫建立过程。 然后，BRG检查存储的呼叫转移简档以确定是否存在用于第一电话的活动呼叫转移简档。 如果没有找到活动的呼叫转移配置文件，则呼叫连接到第一个电话。 然而，如果发现活动呼叫转移简档，则呼叫转移信息被发送到呼叫管理器。 根据呼叫转移信息将呼叫路由到至少第三个电话。

公开(公告)号：US20130308498A1

公开(公告)日：2013-11-21

申请号：US13944600

申请日：2013-07-17

Applicant: Shoretel, Inc.

Inventor： Fen-Chung Kung ,  Anish Sankalia ,  Spencer C. Wang ,  Jesse E. Russell

IPC: H04M3/54

CPC classification number: H04M3/543 ,  H04L29/06027 ,  H04L29/12066 ,  H04L61/1511 ,  H04L65/1026 ,  H04L65/1036 ,  H04L65/1069 ,  H04M7/0066

Abstract: A method and apparatus provide multiple telephone lines using a single directory number. A method and apparatus associate multiple directory numbers with multiple telephone lines. A broadband residential gateway (BRG) is a user interface to a broadband communication system providing packetized telephone service and other media services. The BRG can provide greeting and message features. A greeting may instruct a caller to select a name or extension which is associated with a party the caller is attempting to reach. Also, a message, played after the greeting, may further instruct the caller.

Abstract translation: 方法和装置使用单个目录号提供多条电话线。 一种方法和装置将多个电话号码与多条电话线相关联。 宽带住宅网关（BRG）是提供分组电话服务和其他媒体服务的宽带通信系统的用户界面。 BRG可以提供问候和留言功能。 问候语可以指示呼叫者选择与呼叫者试图到达的一方相关联的名称或分机。 此外，在问候之后播放的消息可以进一步指示呼叫者。