公开(公告)号：US11265693B2

公开(公告)日：2022-03-01

申请号：US16658966

申请日：2019-10-21

Applicant: ServiceNow, Inc.

Inventor： Tasker O. Generes, Jr.

IPC: H04W4/70 ,  H04L41/5025 ,  H04L41/5009 ,  H04L41/22 ,  G06Q10/06 ,  H04W4/80 ,  H04L41/0893 ,  H04L47/10 ,  H04L29/06 ,  H04L67/12 ,  H04L41/12 ,  H04L43/0805

Abstract: Improving utilization of network devices includes detecting that a first network device is added to a network system comprising a plurality of network devices associated with a service map, wherein at least one of the plurality of network devices corresponds to one or more activities of a workflow for the service map, determining a first activity of the workflow that utilizes data from the first network device, and in response to determining that the first activity of the workflow utilizes data from the first network device, determining sensor attributes of the first network device that are tied to key performance indicators for the first network device, and adding the first network device to the service map such that the determined sensor attributes provide input for the first activity.

公开(公告)号：US12213042B2

公开(公告)日：2025-01-28

申请号：US17646391

申请日：2021-12-29

Applicant: ServiceNow, Inc.

Inventor： Tasker O. Generes, Jr.

IPC: H04W4/70 ,  G06Q10/06 ,  H04L9/40 ,  H04L41/0893 ,  H04L41/22 ,  H04L41/5009 ,  H04L41/5025 ,  H04L47/10 ,  H04L67/12 ,  H04W4/80 ,  H04L41/12 ,  H04L43/0805

Abstract: Improving utilization of network devices includes detecting that a first network device is added to a network system comprising a plurality of network devices associated with a service map, wherein at least one of the plurality of network devices corresponds to one or more activities of a workflow for the service map, determining a first activity of the workflow that utilizes data from the first network device, and in response to determining that the first activity of the workflow utilizes data from the first network device, determining sensor attributes of the first network device that are tied to key performance indicators for the first network device, and adding the first network device to the service map such that the determined sensor attributes provide input for the first activity.