公开(公告)号：US20240388497A1

公开(公告)日：2024-11-21

申请号：US18652170

申请日：2024-05-01

Applicant: Samsung Electronics Co., Ltd.

Inventor： Namjin KIM ,  Sijae KIM ,  Sungmi PARK ,  Jongman PARK ,  Moohyun SHIN

IPC: H04L41/0654 ,  H04L41/0631

Abstract: An electronic device including a transceiver, one or more processors, and memory storing instructions is disclosed. The instructions, when executed by the one or more processors, cause the electronic device to obtain first information indicating that a controlled device is in an offline state in which the controlled device is disconnected from a server, establish a device-to-device (D2D) connection with the controlled device, receive an error code related to the offline state of the controlled device from the controlled device through the D2D connection, determine a recovery method corresponding to the error code based on designated recovery policy information, and transmit, to the controlled device through the transceiver, a recovery command to instruct to recover a connection between the controlled device and the server based on the determined recovery method.

公开(公告)号：US20230370328A1

公开(公告)日：2023-11-16

申请号：US18180279

申请日：2023-03-08

Applicant: Samsung Electronics Co., Ltd.

Inventor： Namjin KIM ,  Sungmi PARK ,  Sijae KIM ,  Minkyung JO ,  Hyeonjin KIM ,  Hansoo JUNG

IPC: H04L41/0663 ,  G06F9/451 ,  H04L9/40 ,  H04L41/0681

CPC classification number: H04L41/0663 ,  G06F9/453 ,  H04L63/083 ,  H04L41/0681

Abstract: An electronic device is provided. The electronic device includes a communication circuit and at least one processor. At least one processor is configured to receive device information of an external electronic device from a server, display a guide screen for guiding a communication connection with the external electronic device, based on the device information, establish the communication connection with the external electronic device through the communication circuit, based on a user input on the guide screen, receive connection information comprising an error code related to an offline state of the external electronic device and device log data from the external electronic device through the communication connection, transmit a recovery command to the external electronic device through the communication connection, based on the error code and the device log data, and receive a message indicating that the external electronic device is connected to the server from the server.