公开(公告)号：US09769222B2

公开(公告)日：2017-09-19

申请号：US15030368

申请日：2014-10-15

Applicant: Samsung Electronics Co., Ltd

Inventor： Jaeduck Lee ,  Dohyoung Kim ,  Hyunjeong Lee ,  Kiho Cho ,  Jungchul Kim ,  Yesul Ha

IPC: H04N7/15 ,  H04L29/06 ,  H04M3/493 ,  H04L29/08 ,  H04M3/42 ,  H04N7/14

CPC classification number: H04L65/1096 ,  H04L65/1006 ,  H04L65/1016 ,  H04L67/02 ,  H04L67/06 ,  H04L67/14 ,  H04M3/42102 ,  H04M3/493 ,  H04M2203/252 ,  H04M2203/554 ,  H04N7/147

Abstract: A method for providing a composite voice-screen automatic response system (ARS) service, according to one embodiment of the present invention, comprises: a step for receiving, by a server for a multimedia call, a call request message from user equipment; a step for determining whether the server for the multimedia call possesses ARS contents corresponding to a call number of the call request message; a step for transmitting, by the server for the multimedia call, a command for downloading the ARS contents to the user equipment when it is determined that the server for the multimedia call possesses the ARS contents; and a step for transmitting, by the server for the multimedia call, the call request message to the call number, wherein the user equipment can receive an ARS service synchronized with a voice and a screen without installing an application according to each enterprise for providing the ARS service.