公开(公告)号：US11810031B2

公开(公告)日：2023-11-07

申请号：US17162341

申请日：2021-01-29

Applicant: Salesforce.com, Inc.

Inventor： Puneet Dhaliwal ,  Niv Garber ,  D. Dustin Breese ,  Prithvi Krishnan Padmanabhan ,  Kara Carreri ,  Rahul Mehta ,  Raghav Abboy ,  Yongbo Zuo ,  Abraham Reyes

IPC: G06Q10/0631 ,  H04W4/029 ,  H04W4/021 ,  G06Q30/0251 ,  H04W12/64

CPC classification number: G06Q10/063114 ,  G06Q30/0261 ,  H04W4/021 ,  H04W4/029 ,  H04W12/64

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.