INTELLIGENT CONTEXTUAL HELP CHAT IN A MULTI-TENANT DATABASE SYSTEM

    公开(公告)号:US20220318423A1

    公开(公告)日:2022-10-06

    申请号:US17219464

    申请日:2021-03-31

    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for providing contextually relevant recommendations based on a context of the user. The context of the user may be determined according to a set of privacy settings of the user, where the set of privacy settings indicates contextual features for which values are permitted to be accessed by a recommendation system. The contextual features may include user-related features and/or tenant features pertaining to a tenant of a multi-tenant database.

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