公开(公告)号：US20240045764A1

公开(公告)日：2024-02-08

申请号：US18483340

申请日：2023-10-09

Applicant: Salesforce, Inc.

Inventor： Mark F. Wilding

IPC: G06F11/14 ,  G06F9/48 ,  G06F9/54 ,  G06F11/36 ,  G06F21/54 ,  G06F21/51 ,  G06F8/60

CPC classification number: G06F11/1405 ,  G06F9/4881 ,  G06F9/541 ,  G06F11/3664 ,  G06F21/54 ,  G06F11/1482 ,  G06F11/3692 ,  G06F11/1415 ,  G06F21/51 ,  G06F8/60

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US12248370B2

公开(公告)日：2025-03-11

申请号：US18483340

申请日：2023-10-09

Applicant: Salesforce, Inc.

Inventor： Mark F. Wilding

IPC: G06F11/14 ,  G06F8/60 ,  G06F9/48 ,  G06F9/54 ,  G06F11/36 ,  G06F11/3668 ,  G06F21/51 ,  G06F21/54

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US12086032B2

公开(公告)日：2024-09-10

申请号：US18331609

申请日：2023-06-08

Applicant: Salesforce, Inc.

Inventor： Mark F. Wilding

IPC: G06F11/14 ,  G06F8/60 ,  G06F9/48 ,  G06F9/54 ,  G06F11/36 ,  G06F21/51 ,  G06F21/54

CPC classification number: G06F11/1405 ,  G06F8/60 ,  G06F9/4881 ,  G06F9/541 ,  G06F11/1415 ,  G06F11/1482 ,  G06F11/3664 ,  G06F11/3692 ,  G06F21/51 ,  G06F21/54

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US20230393941A1

公开(公告)日：2023-12-07

申请号：US18331609

申请日：2023-06-08

Applicant: Salesforce, Inc.

Inventor： Mark F. Wilding

IPC: G06F11/14 ,  G06F8/60 ,  G06F9/48 ,  G06F9/54 ,  G06F11/36 ,  G06F21/51 ,  G06F21/54

CPC classification number: G06F11/1405 ,  G06F8/60 ,  G06F9/4881 ,  G06F9/541 ,  G06F11/3664 ,  G06F11/3692 ,  G06F21/51 ,  G06F21/54 ,  G06F11/1415 ,  G06F11/1482

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.

公开(公告)号：US20240281330A1

公开(公告)日：2024-08-22

申请号：US18646194

申请日：2024-04-25

Applicant: Salesforce, Inc.

Inventor： Mark F. Wilding

IPC: G06F11/14 ,  G06F8/60 ,  G06F9/48 ,  G06F9/54 ,  G06F11/36 ,  G06F21/51 ,  G06F21/54

CPC classification number: G06F11/1405 ,  G06F8/60 ,  G06F9/4881 ,  G06F9/541 ,  G06F11/1415 ,  G06F11/1482 ,  G06F11/3664 ,  G06F11/3692 ,  G06F21/51 ,  G06F21/54

Abstract: Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may include executing a hierarchy of controller modules that include an orchestrator controller module at top level of the hierarchy that is executable to carry out the commands by issuing instructions to controller modules at a next level. The controller modules may be executable to manage the operational entities according to the blueprints to complete the operational scenario. In various embodiments, the computer system includes additional features such as an application programming interface (API), a remote routing engine, a workflow engine, a reasoning engine, a security engine, and a testing engine.